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Header and Footer Customization Issue (Facing Issue)

This topic has 6 replies, 2 voices, and was last updated 2 years, 3 months ago ago by Rose Tyler

Sujit Jha

Participant

August 6, 2022 at 18:38

When I was changing color and after saving color, I got this issue on my website and I don’t know how to fix it https://ibb.co/WvSYvng
also, can somebody tell me how to change the color of the footer https://ibb.co/hmvMJ2N?

#331231 Copied Theme version: 8.2.4 WooCommerce version: 6.0.1

5 Answers

Rose Tyler

Support staff

August 7, 2022 at 06:44

Hello,

Thanks for using our theme.
Please provide temporary wp-admin access, so we can take a closer look at your settings.
Create an account via Dashboard (Users > Add new) with administrator role http://prntscr.com/s3rc9m > provide us with username and password via the Private Content area http://prntscr.com/s5mao7 You can use any email for it.
Do you use Elementor? Go to Elementor > Settings > Post types > enable editor for static blocks and products then edit Footer static block – https://prnt.sc/xhcR85gdP2LF

Regards

#331241 Copied

Sujit Jha

Participant

August 7, 2022 at 08:52

Here the details

Please contact administrator
for this information.

#331248 Copied

Rose Tyler

Support staff

August 7, 2022 at 09:54

Hello,

1/ Fixed.
Also, check description of plugins that are activated on your site and disable plugins you do not really use because every additional plugin slows down the site a bit.
2/ Fixed. Clear cache and check now.

Regards

#331250 Copied

Sujit Jha

Participant

August 7, 2022 at 12:47

I am still facing issues with changing and configuring the header and footer
After configuring I have cleared all the cache but its the same
check the details below

1. Header – https://pasteboard.co/1EFfsljFZAWH.png (Please confirm how to change the color of these black areas with pink – color code #a5294f)

2. I have configured a homepage big banner but after saving again it’s the same, here is the configured on – https://pasteboard.co/yQ801UVjaLq4.png after saving its showing like this – https://pasteboard.co/cT3mY5tuIeFM.png

3. This is how I have designed – https://pasteboard.co/H9gWRwog7rLm.png and this is how after I saved – https://pasteboard.co/sazBgPb1qNpc.png

I have already cleared the cache and checked with a different browser but again it’s the same

Please help

#331257 Copied

Rose Tyler

Support staff

August 7, 2022 at 13:13

Hello,

1/ Go to static blocks and edit “Main header block”, “Top header left block” using Elementor, change background of section.
2, 3/ You are using cache plugin and CDN, so clear all cache (plugin and CDN) or even temporarily disable CDN.

Regards

#331259 Copied
Tagged: customization, footer, header, issue, themes, woocommerce, wordpress
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Header and Footer Customization Issue (Facing Issue)

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