This topic has 16 replies, 2 voices, and was last updated 4 years, 1 months ago ago by Olga Barlow
Hi, I would like to display the ‘header-bottom’ only on the homepage and checkout page.
The multiple header feature does not show me the ‘singular’ page in the search bar.
I use CSS to get the page-id and display: none. But it shows on all tags, products, etc. Please assist.
Hello,
Provide us with WP Dashboard access to your site to check the problem, please.
Regards
I have been trying to show bottom header {yello ribbon} ‘promo banner’ only on the homepage and checkout.
But it doesn’t save the update. Only ‘Singular: All Products is working ‘
All every time I try to update/save the change. My svg icons on the connection block at the top header disappears.
Nevermind I found another way. To hide the bottom header. I used the multiple headers twice x 3 times to hide archives and singular. For some I used CSS. However, I would like to humbly suggest that the multiple headers do not hold more than 2 options. And the search bar to identify the pages doesn’t work. Thanks
The SVG disappears in when selecting multiple headers
Hello,
Provide us with FTP access to your site to check the issue in more detail.
Regards
Let me put some clarity to the issue.
Whenever an SVG file is added and then saved while using multiple headers. The theme automatically adds several ‘\\\’ all over the SVG code.
This doesn’t happen when you aren’t using multiple headers.
Please check the screenshots below:
from the screenshots, you can deduce the \\\ issue.
Hello,
Yes, this is some decoding issue. We are trying to find a way to avoid it.
Can’t connect to your FTP http://prntscr.com/uvd7yv Does your hosting has any limits for the connections from other countries?
Regards
I am not aware of that. Please use the cPanel acess I gave you. I really need to get this issue resolved asap. Thanks and I hope you understand
Hello,
It’s not safe to edit files via cPanel. Could you, please, contact your hosting provider to get working FTP access? Did you try to connect to your FTP by yourself? Are you able to do this?
Regards
Please try this.
Please consider this too if nothing works
Hello,
Do you use CDN http://prntscr.com/uxtovq ? Could you, please, disable it? Because we don’t see our changes in the JS files, only cached version.
Regards
I don’t know where that came from. I will check and disable it. Will keep you updated once it’s done. Thanks
Hello,
Ok, sure, Take your time.
Regards
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