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Header Builder crash - by 7sistemas - on WordPress WooCommerce support

This topic has 4 replies, 3 voices, and was last updated 4 years, 11 months ago ago by John Holden

  • Avatar: 7sistemas
    7sistemas
    Participant
    January 11, 2020 at 20:14

    Dear team

    Our header crash as follows https://prntscr.com/qmcsgs

    wen we activate the plugin “BS Input – Social Login and Register Popup”
    (in version 6.24) we do not have the issue also this ocurrs only wen Header Builder is enable.

    Any advice ?

    Thank you very much in advance for your great support

    Please, contact administrator
    for this information.
    #228110 Copied Theme version: 6.26 WooCommerce version: 3.81
    3 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 12, 2020 at 09:07

    Hello,

    Theme Options > Header builder > Main menu > select Border style – none https://prnt.sc/qmixwj + change min-height of Bottom header http://prntscr.com/qmiy8v + http://prntscr.com/qmiyo5
    Watch these videos – https://www.youtube.com/watch?v=RbdKjQrFnO4&list=PLMqMSqDgPNmDu3kYqh-SAsfUqutW3ohlG
    We don’t give a guaranty for full theme compatibility with all 3-rd party plugins.

    Regards

    #228116 Copied
    Avatar: 7sistemas
    7sistemas
    Participant
    January 12, 2020 at 20:37

    Hi, tks for your fast response, we try your recomendation. But is not a Border Issue.

    We enable the debug mode and this is the result:
    public_html/wp-content/plugins/et-core-plugin/app/controllers/post-types.php on line 327

    We appreciate your help

    #228149 Copied
    Avatar: John Holden
    John Holden
    Support staff
    January 13, 2020 at 06:58

    Hi,

    I don’t see errors in debug mode. Did you resolve your problems?

    Regards,
    Hung PD

    #228165 Copied
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