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Header Builder crash - by 7sistemas - on WordPress WooCommerce support

This topic has 4 replies, 3 voices, and was last updated 4 years, 10 months ago ago by John Holden

7sistemas

Participant

January 11, 2020 at 20:14

Dear team

Our header crash as follows https://prntscr.com/qmcsgs

wen we activate the plugin “BS Input – Social Login and Register Popup”
(in version 6.24) we do not have the issue also this ocurrs only wen Header Builder is enable.

Any advice ?

Thank you very much in advance for your great support

Please, contact administrator
for this information.

#228110 Copied Theme version: 6.26 WooCommerce version: 3.81

3 Answers

Rose Tyler

Support staff

January 12, 2020 at 09:07

Hello,

Theme Options > Header builder > Main menu > select Border style – none https://prnt.sc/qmixwj + change min-height of Bottom header http://prntscr.com/qmiy8v + http://prntscr.com/qmiyo5
Watch these videos – https://www.youtube.com/watch?v=RbdKjQrFnO4&list=PLMqMSqDgPNmDu3kYqh-SAsfUqutW3ohlG
We don’t give a guaranty for full theme compatibility with all 3-rd party plugins.

Regards

#228116 Copied

7sistemas

Participant

January 12, 2020 at 20:37

Hi, tks for your fast response, we try your recomendation. But is not a Border Issue.

We enable the debug mode and this is the result:
public_html/wp-content/plugins/et-core-plugin/app/controllers/post-types.php on line 327

We appreciate your help

#228149 Copied

John Holden

Support staff

January 13, 2020 at 06:58

Hi,

I don’t see errors in debug mode. Did you resolve your problems?

Regards,
Hung PD

#228165 Copied
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