Header Builder, Email Builder not working

This topic has 2 replies, 2 voices, and was last updated 2 years, 6 months ago ago by Olga Barlow

  • Avatar: smiledog
    smiledog
    Participant
    May 31, 2022 at 12:05

    I recently bought XStore and installed on a staging site, I found that in the Header Builder, after I change the header background to white, it shows black in mobile view, also I turned the Built-in Email Builder on and click GO TO EMAIL BUILDER, I got the following error

    Fatal error: Uncaught Error: uasort(): Argument #1 ($array) must be of type array, null given
    in /home/776506.cloudwaysapps.com/rbzhgjxbxs/public_html/wp-content/plugins/yith-woocommerce-order-tracking-premium/includes/class.carriers.php on line 98

    Please, contact administrator
    for this information.
    1 Answer
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    May 31, 2022 at 18:51

    Hello,

    1) I checked your header and it’s white, I don’t see any black bg for the mobile version https://gyazo.com/92bf086143e760e95be91c055630c127
    Provide a screenshot or video of the issue for a better understanding, please.

    2) Error appears because of yith-woocommerce-order-tracking-premium plugin and show be fixed in plugin files. So, please, contact plugin author about the mentioned error. If the plugin is disabled I don’t see any issue with the builder.

    Regards

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