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Header Builder information not retained in customization export/import

This topic has 6 replies, 3 voices, and was last updated 5 years, 2 months ago ago by Rose Tyler

wolfatadfilm

Participant

October 17, 2019 at 21:52

Noticed that when I switched to the child theme for further customization.
Changes made with the new header builder were not transfered.

#223431 Copied Theme version: Xstore v 6.1.3, core plugin 1.4.3 WooCommerce version: 3.7.1

5 Answers

John Holden

Support staff

October 18, 2019 at 06:12

Hi,

Please send:

– FTP info (server, username, password, port)
– Admin info (wp-admin URL, username, password)

I will check this problem for you.

Regards,
Hung PD

#223442 Copied

wolfatadfilm

Participant

October 18, 2019 at 06:35

That’s very kind of you.
The data are enclosed in the private area.
Hope you find your way around, the server is in German, mostly…

Please contact administrator
for this information.

#223445 Copied

Rose Tyler

Support staff

October 18, 2019 at 07:51

Hello,

Go to Theme Options > Export/Import > Export all options in files then activate the child theme and Import this file (make sure that the header builder is enabled for the child-theme http://prntscr.com/pkx2tu ).

Also, our developers are working on a new feature that will allow export/import settings of the header builder only, and you will be able to install the own settings of the header on other sites, which use XStore, in a few clicks.

If you have any feature requests and suggestions, please post them here – https://www.8theme.com/forums/xstore-wordpress-support-forum/xstore-features/

Regards

#223450 Copied

wolfatadfilm

Participant

October 18, 2019 at 23:57

Thanks Rose, this is exactly what I had done, It had imported the structure of the header, but didn’t show the content, e.g. the logo, the menu texts,
Now I tried again, and the good news is: it seems to have worked now!
Some magic…. 😉

#223524 Copied

Rose Tyler

Support staff

October 19, 2019 at 07:54

Hello,

That is great thank you for letting us know.

Regards

#223528 Copied
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