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Header Builder – Top Header ( Contacts Section) – Links is not saved

This topic has 9 replies, 2 voices, and was last updated 2 years, 11 months ago ago by Olga Barlow

ankit

Participant

December 29, 2021 at 11:29

Hello Team,

I am trying to do update the Contacts in the Header Builder -> Top Header.

When I add the Links inside the section, it is not saving inside the database and it is not reflecting at the front end. Please do something about it I am also attaching a screenshot.

Please, contact administrator
for this information.

#313321 Copied Theme version: 8.0.11 WooCommerce version: 5.9

8 Answers

Olga Barlow

Support staff

December 29, 2021 at 11:34

Hello,

Remove all the contact items, save changes and reload page. After that add the items with links again, save changes and check the frontend.

Regards

#313324 Copied

ankit

Participant

December 29, 2021 at 11:41

Hello,

I have tried it but It is not affecting at all in the theme.

#313328 Copied

ankit

Participant

December 29, 2021 at 11:50

Hello,

It is not working with the Email and Phone

mailto:someone@example.com
tel:009712235496489

this links is not working

#313330 Copied

Olga Barlow

Support staff

December 29, 2021 at 13:20

Hello,

I checked your site and see that links are there https://prnt.sc/253of86

Regards

#313346 Copied

ankit

Participant

December 29, 2021 at 13:49

Yes It is there but when I click on that it is not redirected to the email when I place the mailto:hello@example.com

I hope you understand.

#313350 Copied

Olga Barlow

Support staff

December 29, 2021 at 15:06

Hello,

If you click the mail link it opens the mail
https://recordit.co/tCyBefAeri
So, could you, please, what exactly is wrong for you?
Maybe provide screenshot or video of the issue for better understanding.

Regards

#313355 Copied

ankit

Participant

December 29, 2021 at 15:16

Have a look.

Please contact administrator
for this information.

#313358 Copied

Olga Barlow

Support staff

December 29, 2021 at 15:31

Hello,

Mailto Links open default mail program, create new message with the TO field already filled out https://css-tricks.com/snippets/html/mailto-links/
Do you have a default mail extension installed on your PC? How does the link from this page that you added in the page content work for you https://toddle.ae/new/contact-us/ ?

Regards

#313361 Copied
Tagged: contacts section, header builder, links, templates, top header, woocommerce, wordpress
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