Return to previous page

Header for order-pay page not the same as cart and checkout page

This topic has 6 replies, 3 voices, and was last updated 1 hours, 16 minutes ago ago by Andrew Mitchell

Applesandcider

Participant

October 16, 2024 at 14:02

Hi, please see attached wetransfer video.

First sorry for the slow load my checkout page is really slow but that isn’t the purpose of this ticket.

My cart page and billing page is showing the correct header.

But when we get to the order-pay page, the wrong header is showing.

Any fix please?

Thanks

Content is visible for topic creator and
support staff only.

#418981 Copied Theme version: 9.4.2

5 Answers

Jack Richardson

Support staff

October 17, 2024 at 08:54

Dear @Applesandcider,

We hope this message finds you well.

Could you kindly check the updates now? We have made improvements to the following files:

– xstore/templates/woocommerce/cart-checkout/header.php
– xstore/framework/theme-functions.php

Please note that these fixes will also be included in the next theme update, ensuring that the changes we made will not be lost.

Thank you for your attention, and feel free to reach out if you have any further questions.

Best regards,
Jack Richardson
The 8Theme Team

#419095 Copied

Applesandcider

Participant

October 17, 2024 at 12:46

Hi jack,

The update kind of worked.

Shopping cart page and checkout page have the following breadcrumbs…

Shopping cart > Billing details > Payment > Order status

This is correct.

But when you get to the last page that you just changed, the breadcrumb is showing as…

Shopping cart > Checkout > Order status

So it seems on that page it has combined the Billing details and Payment into one and called it Checkout.

The breadcrumb flow should be on Payment at that stage.

Can the breadcrumb be corrected to show as Shopping cart > Billing details > Payment > Order status?

Thanks

Files is visible for topic creator and
support staff only.

#419166 Copied

Jack Richardson

Support staff

October 17, 2024 at 16:08

Dear @Applesandcider,

We hope this message finds you well.

We would like to inform you that, unfortunately, there are no pre-built solutions available for your specific case. However, we are pleased to have provided a solution that resolved the incorrect breadcrumb design on your order payment page.

If you are interested in having a separate option to modify the steps or enhance them by renaming titles on certain pages, we kindly encourage you to submit a feature request here: https://www.8theme.com/roadmap/. Alternatively, you may submit a request for additional customization via this link: https://www.8theme.com/account/#etheme_customization_panel.

Please note that you are the first and only user to have inquired about this particular feature. If you would like to see this improvement implemented globally, we will need to assess the popularity of your request on our taskboard. Otherwise, we recommend submitting a customization request for your specific needs.

Thank you for your understanding, and please feel free to reach out if you have any further questions.

Best regards,
Jack Richardson
The 8Theme Team

#419224 Copied

Applesandcider

Participant

October 17, 2024 at 17:19

Understood thank you Jack

#419238 Copied

Andrew Mitchell

Support staff

October 17, 2024 at 17:19

Dear Applesandcider,

As we continue our mission to exceed expectations, your insights become increasingly valuable. Could we, with all due respect, request your thoughtful feedback by giving our theme a deserved 5-star rating on ThemeForest?

Click here to share your valuable perspective: https://themeforest.net/downloads

Your time and trust are highly appreciated!

Best Regards,
The 8Theme Team

#419239 Copied
Viewing 6 results - 1 through 6 (of 6 total)

The issue related to '‘Header for order-pay page not the same as cart and checkout page’' has been successfully resolved, and the topic is now closed for further responses

Header for order-pay page not the same as cart and checkout page

Recent Topics

Helpful Topics

Useful links WooCommerce & WordPress

Browse by popular tags:

Explore our best WordPress WooCommerce Themes collection