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Header in breadcrumbs on homepage not going away

This topic has 6 replies, 2 voices, and was last updated 8 months, 1 weeks ago ago by Rose Tyler

Jade

Participant

April 10, 2024 at 23:37

Hello, I am having trouble getting the header to go away on the breadcrumbs on my homepage. I did all of the things that worked on the other pages but the homepage is still displaying the header section. Can you help me please?

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#391139 Copied Theme version: 9.3.5

5 Answers

Rose Tyler

Support staff

April 11, 2024 at 07:56

Hello, Jade,

Thank you for reaching out to us with your concern.

To assist you further, we kindly request that you provide us with the URL of your website along with temporary wp-admin access credentials. This will enable us to review your settings and offer the necessary support.

Thank you for your cooperation.

Best Regards,
8Theme’s Team

#391156 Copied

Jade

Participant

April 11, 2024 at 09:57

Hello, the domain is eunoiapresents.com

Please contact administrator
for this information.

#391173 Copied

Rose Tyler

Support staff

April 11, 2024 at 12:34

Hello, Jade,

We can’t log in, please check the credentials you provided.

When we open eunoiapresents.com there is a download window, but when we open https://www.eunoiaapparelco.com/ it works fine and opens your site. This behavior is independent of the theme, so contact your hosting provider to consult about this.

Best Regards,
8Theme’s Team

#391195 Copied

Jade

Participant

April 11, 2024 at 20:55

Here is the info you should be able to access it now. This is for Eunoiapresents.com

Just to be clear I am not talking about the eunoiaapparelco.com domain.

This edit needs to be for Eunoiapresents.com

Please contact administrator
for this information.

#391280 Copied

Rose Tyler

Support staff

April 12, 2024 at 07:35

Hello, Jade,

We appreciate your prompt response.

Do you want to remove this https://gyazo.com/2f87a3985285414486161bb229d1b652 from your Home page? If so, please edit the page using Elementor > delete the first section – https://prnt.sc/_njz6xDLgSH2

If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Best Regards,
8Theme’s Team

#391311 Copied
Tagged: breadcrumbs homepage problem, persistent header fix, woocommerce header solutions, woocommerce templates, wordpress header issues
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