Header is not full width. It is only the website width.

This topic has 4 replies, 2 voices, and was last updated 2 months, 4 weeks ago ago by Tony Rodriguez

  • Avatar: thebomb
    thebomb
    Participant
    August 19, 2024 at 21:48

    My store header is not showing full width.

    Please, contact administrator
    for this information.
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    support staff only.
    3 Answers
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    August 20, 2024 at 08:23

    Hello, @thebomb,

    Thank you so much for purchasing our theme and contacting our support center.

    To address the issue you are experiencing, we kindly ask you to modify the header settings by following these steps:
    1. Navigate to Elementor.
    2. Select ‘Edit Container’.
    3. Choose ‘Content Width’.
    4. Set it to ‘Full Width’.
    5. Ensure to save the changes by clicking ‘Update’.

    For your convenience, a reference image has been provided in the private content area of our support platform.

    We trust that these adjustments will resolve the matter. However, should the issue persist, please grant us temporary wp-admin access through the private content area. This will allow us to review your settings directly and provide further assistance.

    Thank you for your cooperation.

    Best Regards,
    The 8Theme Team

    Please contact administrator
    for this information.
    Avatar: thebomb
    thebomb
    Participant
    August 20, 2024 at 21:50

    I have already tried that and it is not making a difference.

    Please contact administrator
    for this information.
    Files is visible for topic creator and
    support staff only.
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    August 21, 2024 at 05:52

    Hello, @thebomb,

    Thank you for your response.

    We are pleased to inform you that the issue you reported has been successfully resolved. We have selected the ‘Wide Layout’ for your site and published the changes, which should address your concerns.

    To view the updates, please clear your browser’s cache and revisit your site. For your reference, we have uploaded images illustrating the adjustments in the private content area of your account.

    Should you require further assistance or have any questions, please do not hesitate to contact us.

    Best Regards,
    The 8Theme Team

    Please contact administrator
    for this information.
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