Return to previous page

Header is too big - by will4444 - on WordPress WooCommerce support

This topic has 43 replies, 5 voices, and was last updated 7 years, 2 months ago ago by Rose Tyler

Rose Tyler

Support staff

October 25, 2017 at 10:18

Hello,

I do not see the problem. Is it solved?

Regards

#176029 Copied

will4444

Participant

October 25, 2017 at 14:35

It is not showing the content, it’s just showing that it’s loading the content.

The slider and all the images don;t show up.

#176070 Copied

Rose Tyler

Support staff

October 25, 2017 at 14:45

Try to disable all 3-rd party plugins (means the plugins that are not included in the theme package are not in the list of required plugins), clear cache and then check.

Regards

#176071 Copied

will4444

Participant

October 26, 2017 at 16:05

the banner with masks and the main slider on the homepage don’t work. I’ve tried disabling plugins. You can try and see for yourself.

#176179 Copied

Olga Barlow

Support staff

October 26, 2017 at 16:48

Hello,

Don’t see problem https://gyazo.com/2787ec6095e35d4aee819f932e14fe76
Could you provide me screenshot for better understanding?

Regards

#176186 Copied

will4444

Participant

October 26, 2017 at 17:23

https://gyazo.com/0edb1118158291db9e21015c2403efe0

As you can see, the slider doesn’t work as well as the banner with masks. Here is how it looks on the backend:

https://gyazo.com/50d73ebefe3a67d64ebe50fc80f10944

#176189 Copied

Olga Barlow

Support staff

October 27, 2017 at 10:41

Hello,

I found that problem with slider was caused by Cloudflare plugin. Seems it cached some old versions of files.
Problem with banners was caused by -35px of margin-bottom for the slider row.

Regards

#176232 Copied

will4444

Participant

November 3, 2017 at 21:10

The quantity option is not working for any of the products. You cannot purchase a product without the quantity. Here is one of the products: https://destinenutrition.com/product/gold-dust-pre-workout/#

The only option for quantity is clear. Nothing can be purchased and I need this fixed asap.

#176757 Copied

Olga Barlow

Support staff

November 4, 2017 at 10:35

Hello,

The same reason as before. Cloudflare causes the problem. Chrome and FF browsers block some scripts of Cloudflare. Sarafi does not do this and your site looks fine http://prntscr.com/h62rau

Here you can find user with similar issue https://www.8theme.com/topic/slider-images-doesnt-load-on-chrome/

Contact Cloudflare support to fix the problem.

Regards

#176789 Copied

will4444

Participant

November 4, 2017 at 18:07

Thank you

#176809 Copied

Laranz

Participant

November 6, 2017 at 07:00

Hi,

Glad we helped. 🙂

Let us know if you have any other questions,

Thanks,
laranz.

#176832 Copied

will4444

Participant

November 6, 2017 at 19:59

Minor issue, when the page first loads up, there is a slight lag with an image that comes up from a different section of our homepage. Here is what happens:
https://gyazo.com/3ee5099945cf2e1fa59d9ec249f57f77

Also, how can I get rid of the view count for the posts on the blog page?

#176927 Copied

Rose Tyler

Support staff

November 7, 2017 at 08:55

Hello,

Please create a new topic for further your questions.
1. Make sure that all your images on page are optimised – https://tinypng.com/
2. Theme Options > Blog & Portfolio > Blog Layout > Enable views counter > Off.

Regards

#176943 Copied
1 2

Viewing 43 results - 31 through 43 (of 43 total)