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Header menu keep wrapping – how can i stop it.

This topic has 10 replies, 3 voices, and was last updated 3 years, 2 months ago ago by Olga Barlow

mysteryt

Participant

November 26, 2021 at 15:49

I created a horizontal navigation (menu) bar for my site. When I re-size my window to a size smaller than that of the bar, the menu items get wrapped and dosent change to the mobile version.
So can i stop it wrapping and/or set when it changes to mobile menu

In the xstore customise it works as expected but not when viweing the site

#309968 Copied Theme version: 8.0.9

9 Answers

Rose Tyler

Support staff

November 26, 2021 at 15:53

Hello,

Are you just resizing the browser window or checking on the real device? Because if you resize the window then you need to reload the page after resizing. So, either check the page on the real device or refresh the page after resizing.

Regards

#309969 Copied

mysteryt

Participant

November 26, 2021 at 15:56

Hi I’m resizing the browser window.
the devices work no problem tablet and mobile.
The reset of the page resizes as expected but just the menu wraps and goes into multiple lines

Refreshing the browser window after resize does not work.

#309971 Copied

Rose Tyler

Support staff

November 27, 2021 at 08:30

Hello,

I’ve checked your header from desktop > resized the window and from a real mobile device and do not see the mentioned situation. What screen size do you mean?

Regards

#310013 Copied

mysteryt

Participant

November 27, 2021 at 11:02

Hi,

On devices tablet/mobile the menu displays correctly.

On a desktop if i reduct the browser window the menu wraps to 2/3 lines the more i reduce the size of the window and does not go to the mobile menu.

It would be great if i could attach an image on here to show you.

#310034 Copied

Rose Tyler

Support staff

November 27, 2021 at 12:10

Hi,

When you re-size/reduct browser window, you need to reload page, click on https://prnt.sc/20xlrju and check the content then.
Use Lightshot screenshot or Gyazo tool to share links to your screenshots.

Regards

#310043 Copied

mysteryt

Participant

November 27, 2021 at 12:23

Hi,

Reloading the page displays the same
https://gyazo.com/8a3687993eb1ab86bbfe93c531d26bff
different browsers/cache clears all the same.
Works fine in the xstore customiser just not on the site itself.
Thanks

#310045 Copied

Rose Tyler

Support staff

November 27, 2021 at 13:14

Hello,

Here is what we can see – https://gyazo.com/36965625b8f7a48947547466d0b9d81f However, your customers won’t resize windows, on real different devices the menu works fine.

Regards

#310049 Copied

mysteryt

Participant

November 28, 2021 at 17:04

Hi,

It was a customer who spotted the issue when resizing.

I appriciate that it works on the devices themselves, its just not very responsive if it doesnt resize automatically, the same way it does in the customiser

Thank you for the help so far

#310139 Copied

Olga Barlow

Participant

November 29, 2021 at 13:53

Hello,

In this case, go to Theme Options > General > disable mobile optimization.

Regards

#310196 Copied
Tagged: header menu, stop, template, woocommerce, wordpress, wrapping
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