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Header menu not fixe and changing when scrolling down

This topic has 4 replies, 3 voices, and was last updated 1 years, 7 months ago ago by Rose Tyler

husbenali

Participant

May 25, 2023 at 19:22

Hello,

I’ve an issue with my header menu.

I’ve designed the header for the desktop & mobile in a way, and when I scroll back it change to another design.

The original for desktop : https://drive.google.com/file/d/1u89Xi3Rx3peM7jJDmjFlXT8kLEjybhed/view?usp=share_link

The original for mobile :
https://drive.google.com/file/d/17W8GrXtrRGySpDrXh1Xvu8OIMfAF7P7A/view?usp=share_link

When I scroll down in the desktop :
https://drive.google.com/file/d/13Xog5ItM15SIMlufNHJ6EcsXEeEZ43TI/view?usp=share_link

When I scroll down in the mobile:
https://drive.google.com/file/d/1OOLmuUJDq6DvtgEfEz6DmklVuOuwzkxy/view?usp=share_link

How can i fixe it for it to stay like the original for the both?
Thanks

Please, contact administrator
for this information.

#357726 Copied Theme version: .9.1.5

3 Answers

Tony Rodriguez

Support staff

May 26, 2023 at 06:08

Hello, @husbenali,

Your provided WP Admin Login details are not working: https://postimg.cc/c6k47bCZ

Please navigate to XStore > Theme Options > Speed Optimization and set Menu Cache, Static Blocks Cache, and Remove Query Strings From Theme Static Resources to Off.

Clear the cache then check the result.

If the issue still persists, we request that you provide us with the URL and valid/working temporary access to the wp-admin of your website. This will enable us to take a closer look at your settings and provide you with a more accurate and specific solution.

To do this, please follow these steps:

– Create an account via Dashboard (Users > Add new) with administrator role. Refer to the following image for guidance: http://prntscr.com/s3rc9m
– Provide us with the username and password for the newly created account via the Private Content area. Refer to the following image for guidance: http://prntscr.com/s5mao7
– Any email address can be used for the new account, it does not have to be your personal email.

Please let us know once you have completed these steps, and we will promptly review your account information and provide assistance as soon as possible.

Kind Regards,
8theme team

#357741 Copied

husbenali

Participant

May 26, 2023 at 14:38

Hello,

I have done the change but nothing changed.

I have provided new access for the site.

Thanks

Please contact administrator
for this information.

#357794 Copied

Rose Tyler

Support staff

May 26, 2023 at 14:56

Hello Husbenali,

In this case, you can simply disable XStore Advanced Sticky Header plugin.

Kind Regards,
8theme team

#357797 Copied
Tagged: fixed, header menu, scrolling, woocommerce themes, wordpress
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Header menu not fixe and changing when scrolling down

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