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Header my account doesn’t go to my account page

This topic has 5 replies, 2 voices, and was last updated 2 years, 9 months ago ago by IvanMTK

IvanMTK

Participant

January 20, 2022 at 06:09

On the Main header (desktop), when you click on the My Account link (with the person icon and the name of the customer), it doesn’t go to your My Account page, but instead it opens the Shopping Cart Sidebar. It only behaves as expected when you actually are in your My Account page (by clicking the link available on the footer).

Please, contact administrator
for this information.

#314799 Copied Theme version: 8.0.12 WooCommerce version: 5.9.0

4 Answers

Olga Barlow

Support staff

January 21, 2022 at 12:38

Hello,

1) I checked your site and don’t see the mentioned issue https://recordit.co/vr7ChbYI7X
2) I see that you made some additional customization in child theme and it generates the js error. So, take a look at this and fix the js error that is made by your custom code.

Regards

#314867 Copied

IvanMTK

Participant

January 23, 2022 at 20:58

Hello,
The issue happens when you are logged in and on the homepage then click on the my account tab as you did in the video. It only happens once you’re logged in not when logged out.

#315042 Copied

Olga Barlow

Support staff

January 24, 2022 at 13:43

Hello,

Ok, still nothing https://gyazo.com/899a585f92eff188393285b511420c6e
It works ok for me.

Regards

#315081 Copied

IvanMTK

Participant

January 26, 2022 at 07:04

It seems like this issue has magically been fixed.

#315220 Copied
Tagged: account, best, header, page, selling, themes, woocommerce
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Header my account doesn’t go to my account page

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