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Header not displaying on website or xstore customizer.

This topic has 10 replies, 3 voices, and was last updated 2 years, 5 months ago ago by Olga Barlow

steyn

Participant

June 30, 2022 at 08:30

Please, contact administrator
for this information.

#327642 Copied Theme version: 8.2.2 WooCommerce version: 6.6.1

9 Answers

Rose Tyler

Support staff

June 30, 2022 at 10:14

Hello,

Please provide temporary wp-admin access, so we can take a closer look.
Create an account via Dashboard (Users > Add new) with administrator role http://prntscr.com/s3rc9m > provide us with username and password via the Private Content area http://prntscr.com/s5mao7 You can use any email for it.

Regards

#327662 Copied

steyn

Participant

June 30, 2022 at 13:24

Please see info in private area.

Please contact administrator
for this information.

#327777 Copied

Rose Tyler

Support staff

June 30, 2022 at 13:38

Hello,

Please check screenshot from the Private Content area

Regards

Please contact administrator
for this information.

#327781 Copied

steyn

Participant

June 30, 2022 at 13:45

Hi, check below.

Please contact administrator
for this information.

#327784 Copied

Rose Tyler

Support staff

June 30, 2022 at 14:12

Hello,

We can’t log in still, please check video from the Private Content area
Contact your hosting provider and ask about assistance.

Regards

Please contact administrator
for this information.

#327791 Copied

steyn

Participant

June 30, 2022 at 14:22

Hi please try below one last time.

Please contact administrator
for this information.

#327794 Copied

Olga Barlow

Support staff

June 30, 2022 at 15:17

Hello,

You enabled Elementor Canvas layout (Wich means without header and footer) https://prnt.sc/Ip9-Cv5Tz_2n for all pages on your site. I have changed that option to Theme and the header and footer are ok now.

Regards

#327814 Copied

steyn

Participant

June 30, 2022 at 15:20

Thanks, appreciate the help.

#327815 Copied

Olga Barlow

Support staff

June 30, 2022 at 15:20

You are welcome.

Regards

#327817 Copied
Tagged: customizer, displaying, header, themes, website, woocommerce, wordpress, xstore
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The issue related to '‘Header not displaying on website or xstore customizer.’' has been successfully resolved, and the topic is now closed for further responses

Header not displaying on website or xstore customizer.

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