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Header not responsive after activating cache for mobile with wp rocket

This topic has 9 replies, 3 voices, and was last updated 2 years, 5 months ago ago by OnlineMovement

OnlineMovement

Participant

September 14, 2022 at 07:33

Hello 8 Theme Team,

I hope you are good!
I have a problem with my cache using WP Rocket on mobile.
When I activate WP Rocket Cache, everything is good and the website is fast.

When I activate cache for mobile, the header is not responsive anymore.
Before cache: https://prnt.sc/A48Kd13v3YFm
After cache: https://prnt.sc/dlvo9rPqQZa3

I activate this: https://prnt.sc/NO-D3XjfuLhK

As I said: On Desktop is everything fine, on mobile also. It’s just the header who isn’t responsive sometimes.

Can u help me?
Thanks in advanced!

Regards
– Mo

Please, contact administrator
for this information.

#333993 Copied Theme version: 8.1.3

8 Answers

Tony Rodriguez

Support staff

September 14, 2022 at 08:38

Hello, @OnlineMovement,

It seems to be a cache problem, Please try to clear the wp rocket plugin cache and flush the server cache as well, After that activate the cache for mobile and check back to your site after clearing the browser cache
Also, you can read the article on the wp rocket plugin here and try to set the same setting on your site as well: https://www.8theme.com/documentation/xstore/troubleshooting/how-to-improve-wp-rocket-settings-with-xstore/

Regards 8Themes Team.

#334007 Copied

OnlineMovement

Participant

September 14, 2022 at 09:15

Thanks for fast reply.

Allright i will clear wp rocket cache.
What do you mean with “flush the server cache”?
I make it with my hosting provider?

Thanks !

#334018 Copied

Tony Rodriguez

Support staff

September 14, 2022 at 09:42

Hello, @OnlineMovement,

I mean that try to clear the server cache as well. For this, please contact your hosting provider to flush the server cache.

Regards 8Themes Team.

#334029 Copied

OnlineMovement

Participant

September 15, 2022 at 08:30

I can’t do that. we dont activate nginx cache for our server. We just can restart the nginx.

Can you help?
Thanks in advanced!

Regards
– Mo

#334126 Copied

Tony Rodriguez

Support staff

September 15, 2022 at 10:04

Hello, @OnlineMovement,

Please check back to your site now after removing the browser cache, I have turned OFF the theme Minify CSS from XStore >> Theme Settings >> Speed Optimization & then turned ON the Mobile Cache and Mobile Separate Cache from WP Rocket as shown below and now it is working fine on your site.

https://postimg.cc/bZrZRqZB

Please watch this video I have captured for you: https://www.veed.io/view/9ad52849-3f69-4b6e-922d-1187d126ed87?sharingWidget=true

Regards 8Themes Team.

#334151 Copied

OnlineMovement

Participant

September 15, 2022 at 10:27

Thank you very much for your effort! You really have a very good support!

I am very grateful for your help!

#334155 Copied

Rose Tyler

Support staff

September 15, 2022 at 13:28

Hello @OnlineMovement,

You’re welcome!
We’d appreciate if you could take a moment to give us 5-stars on ThemeForest! https://themeforest.net/downloads

Regards

#334184 Copied

OnlineMovement

Participant

September 19, 2022 at 09:36

sure!

#334450 Copied
Tagged: cache, header, mobile, responsive, templates, woocommerce, wordpress, wp rocket
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Header not responsive after activating cache for mobile with wp rocket

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