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Header Not showing on website Home page or Entire Website

This topic has 4 replies, 2 voices, and was last updated 5 months ago ago by Rose Tyler

Bagwani

Participant

June 19, 2024 at 11:36

Hello Team,

I have downloaded the Mega Menu Grocery template on my website, but its header is not appearing on the home page.

Could you please check and let me know the reason for this?

Please do fast

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#400456 Copied Theme version: 9.3.12

3 Answers

Rose Tyler

Support staff

June 19, 2024 at 12:25

Hello Bagwani,

Thank you for reaching out to us

Please go to XStore Builders > Header via Elementor > edit conditions; currently your home page header template is empty – https://prnt.sc/QF-kx-ALvaCD ;
and remove unused headers – https://prnt.sc/shOXLufbFmZW , for example, https://prnt.sc/0slVM_K2yE9-

Currently, you have a few headers that were set for the entire site https://prnt.sc/RCcsupcTDico , this is incorrect and may cause conflicts, please check the conditions of your templates and make sure that only 1 template is set for the entire site.

Best Regards,
8Theme’s Team

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for this information.

#400465 Copied

Bagwani

Participant

June 19, 2024 at 13:02

Hello Team,

I am facing an issue when trying to edit a product with Elementor. The message “you are on edit mode, please check real product” appears, and I am unable to see the options to edit elements like product title, image, price, etc. This makes it very difficult for me to make any changes.

When I click on the option to edit a single product, this message appears, and I can’t proceed with the editing. I need to be able to see the changes in real time on the right side to understand what modifications I am making.

If I cannot see the changes, I will not be able to work with this theme and may have to return it.

Sorry, I have worked with many paid themes over the past 5 years, but this theme seems very complicated in terms of appearance. This is making editing very difficult.
Please take care of this issue.

Regards,
BAGWANI

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Rose Tyler

Support staff

June 19, 2024 at 13:48

Hello Bagwani,

You need to select a product in the preview settings of the template, for example – https://prnt.sc/DBdM9Majqfcn

Best Regards,
8Theme’s Team

#400482 Copied
Tagged: fix website header, home page issues, woocommerce themes, woocommerce website solutions, wordpress header issues, wordpress troubleshooting
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