Header on the crypto theme not aligned properly

This topic has 10 replies, 2 voices, and was last updated 11 months ago ago by Rose Tyler

  • Avatar: mrthememan
    mrthememan
    Participant
    January 20, 2024 at 16:33

    Oh the demo page and on my website the header is not aligned properly:

    https://xstore.8theme.com/elementor2/nft-crypto

    How can I fix this? Thanks!

    9 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 20, 2024 at 17:00

    Hello,

    Thank you for reaching out to us with your concern.

    Upon reviewing the header, we have found no issues as per the screenshot provided: https://prnt.sc/lRLKSpyhNQ7y. Should you wish to modify the header content or alignment, this can be accomplished through the Theme Options Header Builder.

    Should you require further assistance, please do not hesitate to contact us.

    Best regards,
    The 8Theme Team

    Avatar: mrthememan
    mrthememan
    Participant
    January 20, 2024 at 17:02

    HI, thank you for being so quick. I am seeing this:

    https://prnt.sc/VM64MYdOGhlc

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 21, 2024 at 08:54

    Hello,

    Thank you for your swift reply.

    Could you kindly inform us of the screen size you are currently using? Additionally, we suggest examining the Zoom feature within your browser settings. For your convenience, here is a link to a screenshot with the relevant instructions: https://prnt.sc/kZ14OZpcNg9m

    Best regards,
    The 8Theme Team

    Avatar: mrthememan
    mrthememan
    Participant
    January 22, 2024 at 16:00

    Hello,

    Yes, I checked the zoom and it was fine. Here is the resolution:

    https://prnt.sc/wqEV-klrgYa2

    Thanks!

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 22, 2024 at 16:31

    Hello,

    Thank you for your swift reply.

    We do not see the problem https://prnt.sc/u5hQYFIkoFf5 on this https://prnt.sc/SXzu03P943XV resolution.

    Could you please confirm if you are utilizing the nft-crypto demo on your website? If so, we kindly ask you to navigate to Theme Options, then proceed to Theme Custom CSS. In this section, locate the following code and adjust the value from 1360px to 1370px. After making this change, please ensure to save your modifications, clear your website’s cache, and then reassess the outcome.

    Should you require any further assistance or have additional queries, please do not hesitate to reach out to us.

    Best regards,
    The 8Theme Team

    Avatar: mrthememan
    mrthememan
    Participant
    January 22, 2024 at 16:35

    Hello,

    It’s on my website and it’s on your demo website, too, using my screen. FYI I am on linux so maybe that might impact it?

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 22, 2024 at 16:44

    Hello, Mrthememan,

    We appreciate your prompt response.

    Would you be so kind as to implement the modifications to the custom CSS code on your end? Unfortunately, our support team is unable to directly alter the demo site, hence we require your confirmation that the proposed solution is effective.
    We eagerly await your feedback.

    Best regards,
    The 8Theme Team

    Avatar: mrthememan
    mrthememan
    Participant
    January 22, 2024 at 16:54

    Thanks. I changed it here: https://prnt.sc/HZd3zPe6DQz6

    And it seemed to have worked.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 22, 2024 at 17:02

    Hello, Mrthememan,

    Thank you for letting us know!

    If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

    Best regards,
    The 8Theme Team

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