Return to previous page

Header problem on desktop and mobile, not on every page

This topic has 3 replies, 2 voices, and was last updated 1 hours, 38 minutes ago ago by Rose Tyler

  • Avatar: Stanley87
    Stanley87
    Participant
    November 18, 2024 at 15:02

    Hi,

    Site is on elementor hosting but they disable caching from elementor platform and I disabled caching from elementor features.

    Problem is that from time to time desktop header becomes mobile and mobile header becomes desktop header.

    Also when that happens on mobile I lost mobile panel on the page.

    Now you can see that problem on desktop header on the page that I am sharing in private area.

    Content is visible for topic creator and
    support staff only.
    Files is visible for topic creator and
    support staff only.
    #423998 Copied Theme version: 9.4.5
    2 Answers
    Avatar: Stanley87
    Stanley87
    Participant
    November 18, 2024 at 15:30

    On mobile homepage has desktop header.

    #424002 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 18, 2024 at 15:41

    Hello, Stanley87,

    Thank you for contacting us and for using XStore.

    Try to disable “Mobile User-scalable” and “Mobile optimization” clear cache including cache of your mobile browser and check the result after that. The mentioned settings may conflict with the setting of cache/optimization plugin on your site.

    Thank you for your cooperation.

    Best regards,
    The 8Theme Team

    #424005 Copied
  • Viewing 3 results - 1 through 3 (of 3 total)

You must be logged in to reply to this topic.Log in/Sign up

8theme customization service

Useful links WooCommerce & WordPress

Unleash your online potential

Explore our best WordPress WooCommerce Themes collection

lazy-placeholder
Kidsstore – WooCommerce Theme
lazy-placeholder
Default RTL – WordPress WooCommerce Theme
lazy-placeholder
Travel – WooCommerce Theme
lazy-placeholder
Shoes Store – WooCommerce Theme
lazy-placeholder
Industrial Power Tools Store – WordPress WooCommerce Theme
lazy-placeholder
Fishing – WooCommerce Theme
lazy-placeholder
Rental Car – WordPress WooCommerce Theme
lazy-placeholder
Grocery Market – Multivendor WP WooCommerce Theme
lazy-placeholder
Boxed Store – WooCommerce Theme
lazy-placeholder
Meeting – WordPress Theme

See All Templates

We're using our own and third-party cookies to improve your experience and our website. Keep on browsing to accept our cookie policy.