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Header Template Update Not Reflecting on Specific Pages

This topic has 2 replies, 2 voices, and was last updated 1 hours, 45 minutes ago ago by Tony Rodriguez

Merin

Participant

November 20, 2024 at 06:11

Our website header template was updated to a new one (prebuilt header – Medical02, with the 4th option selected in the Main configuration), but the changes are not reflected on some pages. What could be causing this, and how can it be resolved?

#424284 Copied Theme version: 9.4.4

1 Answer

Tony Rodriguez

Support staff

November 20, 2024 at 06:52

Hello, @Merin,

Thank you for contacting us and for using XStore.

We kindly request that you provide us with screenshots of the issue, clearly marked, along with the URL of the page where you are encountering the problem. Additionally, please share your site’s WP-admin access in the private content area so that we can investigate and assist you further.

Thank you for your cooperation.

Best regards,
The 8Theme Team

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