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Header top menu changes not updated after changing in customize area

This topic has 4 replies, 3 voices, and was last updated 10 months, 1 weeks ago ago by Andrew Mitchell

Francesco

Participant

January 8, 2024 at 13:01

Dear support,
I’m trying to change the Header Top menu width. In the “Customize Area” I see correctly the changes, but in the Live view the changes are not visibles.

it work here!

Not work here

Regards
Francesco

#379060 Copied Theme version: 9.2.5

3 Answers

Tony Rodriguez

Support staff

January 8, 2024 at 13:09

Hello, @Francesco,

Thank you so much for purchasing our theme and contacting our support center.

1/ Kindly proceed to Xstore > Theme Options > Speed optimization. Once there, please locate and select Menu Dropdown Cache, Menu Cache, Static Blocks Cache, and Remove Query Strings From Static Resources. Subsequently, turn off these options.

Furthermore, proceed to Theme Options > Header Builder > Multiple Headers and make the necessary edits to your custom headers (front page).

After completing these steps, we kindly ask that you clear your cache to observe the changes.

Should you require any further assistance, please do not hesitate to reach out.

Kind Regards,
8theme team

#379064 Copied

Francesco

Participant

January 8, 2024 at 15:03

Dear @8theme team,
I followed your steps, disabling “Menu Dropdown Cache, Menu Cache, Static Blocks Cache, and Remove Query Strings From Static Resources”.
I clreared the browser cache, closed and re-opened the browser window, but for a strange reason I continue to not see the modification :(.
Must I do another check?

#379093 Copied

Andrew Mitchell

Support staff

January 8, 2024 at 19:38

Dear Francesco,

We trust our theme is enhancing your experience. Taking a brief moment to rate it with a glowing 5 stars on ThemeForest would be immensely appreciated. Your feedback holds significant value for us.

Click here to rate now: https://themeforest.net/downloads

Thank you sincerely for your ongoing support!

Best Regards,
The 8Theme Team

#379140 Copied
Tagged: best woocommerce themes, customize woocommerce header, fix woocommerce menu changes, update header menu, woocommerce themes troubleshooting
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Header top menu changes not updated after changing in customize area

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