This topic has 4 replies, 3 voices, and was last updated 5 years, 6 months ago ago by Rose Tyler
It’s set up to transparent but remains black. Please help
Hello,
Please clear cache and check now.
You can use such screenshot maker as Lightshot https://prnt.sc/
Let us know if you need any further assistance.
Regards
I am having the same issue can you please post how to fix it?
Hello, @ Wendi_Morris
Have you cleared all cache?
Please submit a new topic, provide URL of your site and temporary wp-admin access, so I can take a closer look.
Regards
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