This topic has 44 replies, 3 voices, and was last updated 1 years, 7 months ago ago by Tony Rodriguez
how can I change the footer credit? Child theme
Hello Sahnoor Alam,
Thank you so much for purchasing our theme and contacting our support center.
The footer has been created using a Static Block. To edit the Footer, please navigate to Dashboard > Static Blocks > Edit Footer Static Block, as per your requirements. For a better reference, please see the images provided at the following links: https://postimg.cc/K4KkSbnj and https://postimg.cc/sGSgBVcJ
We kindly ask that you watch the complete video at the following link and follow the steps shown: https://www.youtube.com/watch?v=dedHEO443nE
Thank you for your cooperation.
Best Regards,
8Theme’s Team
How can I disable or off a static block like I want to disable for few times ‘Header promo banner – niche-market02’
Hello, Sahnoor Alam,
Thank you for your response.
Enable the Classic Widgets Panel via Theme Options > General, then go to Appearance > Widgets > delete static block widget from the Header banner area.
If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.
Kind Regards,
8theme team
what’s about other places?
Hello, Sahnoor Alam,
Have you checked all Widget areas?
Please describe your request in more detail with screenshots.
You can use Lightshot screenshot or Gyazo tool to make screenshots and share the links here, or you can use a file sharing service such as WeTransfer https://wetransfer.com/
Thank you for your cooperation and we look forward to hearing from you soon.
Kind Regards,
8theme team
Will I need to edit ‘Trending Tags’ option of footer static blocks or I don’t need to edit it, and it will automatically added?
and also want to know how can I edit trending tags section of footer for niche-market02 demos?
Hello Sahnoor Alam,
No changes are necessary to the footer static blocks tags element that has been assigned to your products. These tags can be found under the Products >> Tags section.
If you would like to edit the trending tags, you can simply add or remove product tags under the Products >> Tags section and assign or unassign them from your products.
Please refer to this screenshot: https://postimg.cc/212351mY
https://postimg.cc/HVTp7T6k
Best Regards,
8Theme’s Team
Hey, I want to show ‘Ask an expert’ pop-up on my single product page. I enabled it and customized it, it is not working for single product page but when I am trying to enable it for all pages then it is working.
Hello, Sahnoor Alam,
Thank you for the response.
Please read this article – https://www.8theme.com/documentation/docs/request-a-quote/
This feature works on single product pages only, there is no option to enable it for all pages on the site, unfortunately.
If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.
Kind Regards,
8theme team
How can I show in my frontend popular products and popular tags products individually?
Hello, Sahnoor Alam,
If you want to show products on a custom page, edit content using Elementor > add our Products Grid element > select Data source or Taxonomy Type.
Kind Regards,
8theme team
I want to show only Popular products…. I mentioned!
Hello, Sahnoor Alam,
Thank you for the response.
We can guide you about existing settings, for the Products grid element it is – https://prnt.sc/k0AGKUY6P7ik , for the Products element – https://prnt.sc/6BflnhYWQ0_b If you want to get an option that currently doesn’t exist, submit your request here – https://www.8theme.com/taskboard/ If it receives votes from other customers, our development team will attempt to include it in one of our upcoming updates.
Kind Regards,
8theme team
How to add social and phone otp log in?
Also, what is the link for all sale products so that I can show only sale products on a custom page?
Hello, Sahnoor Alam,
1/ We can guide you about FaceBook / Google login only – https://www.8theme.com/documentation/xstore/troubleshooting/facebook-login/
2/ There is no such link, but you can select Sale type in the settings of the Products grid element https://prnt.sc/X_98RNukd8Hi and Products element – https://prnt.sc/zkviD5jnIk7J
If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.
Kind Regards,
8theme team
How can I import menus from another demos for my own customization?
I want to replace the following link’s (https://xstore.8theme.com/elementor/demos/grocery-market) All department menu on my site!
is this possible to show only sale items in sale categories automatically? Because when I am scheduling a sale item then it won’t be removed from sale categories automatically. So I need to add all sale items automatically on a sing page!
which will be: https://smarok.com/sale/
Also when I am trying to show sale items of a specific category, it shows there have no products on sale items on this category, but it still has sale items in the categories.
Hello, Sahnoor Alam,
Thank you for your response.
1/ Please watch this video https://youtu.be/JiI6qDaVtY4 You can import menu sections from our XStore studio.
2/ We would recommend you contact support of WooCommerce, because we do not have additional settings for this.
If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.
Kind Regards,
8theme team
Hello,
The answer to my second question is not satisfactory. It is not the problem of woo-commerce, it is a matter of your theme customization. Because when I am trying to add sale items from specific categories, it is not showing! So, how can it be a matter of woo-commerce support?
Hello, Sahnoor Alam,
Thank you for your response.
“Because when I am trying to add sale items from specific categories, it is not showing!” – how you did it, what of our elements was used? Please provide a detailed reply with screenshots for a better understanding of what exactly functionality from our theme doesn’t work correctly.
You can use Lightshot screenshot or Gyazo tool to make screenshots and share the links here, or you can use a file sharing service such as WeTransfer https://wetransfer.com/
Kind Regards,
8theme team
How can I add percentage in offer or sale products (sale percentage like 30% sale -20%, etc in each product)?
Hello, Sahnoor Alam,
Thank you for getting in touch with us.
“Show Sale Percentage” option you can find in XStore >> Theme Settings >> WooCommerce >> Shop Element >> Product Badges.
If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.
Kind Regards,
8theme team
How can I customize those label design for ‘Show Sale Percentage’?
Hello, Sahnoor Alam,
Thank you for your response.
Theme options > WooCommerce > Shop elements > Product badges > “SALE” LABEL SETTINGS.
Kind Regards,
8theme team
How can I show product photos in link sharing preview link like the screenshot below: https://ibb.co/K7rPKT9
Hello, Sahnoor Alam,
Thank you for your response.
Use SEO plugin to add the necessary OG image and OG description for your pages, posts, products. Try for example Yoast SEO plugin.
Don’t forget to clean the FB cache for products/pages you already shared https://developers.facebook.com/tools/debug/sharing/
Kind Regards,
8theme team
Thanks, How can I select all categories products to show in a block?
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