Hello i am struggling in customizing header search bar width

This topic has 43 replies, 3 voices, and was last updated 20 hours, 34 minutes ago ago by Jack Richardson

  • Avatar: KSP ELECTRONICS
    KSP ELECTRONICS
    Participant
    September 25, 2024 at 10:35

    Hello I have fixed slider problems now facing with right corner sales button sticky header problems. Please take a look on attached video and please fix it.
    Thanks

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    Avatar: KSP ELECTRONICS
    KSP ELECTRONICS
    Participant
    September 25, 2024 at 10:41

    Please check our website.

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    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 25, 2024 at 12:08

    Dear @KSP ELECTRONICS,

    I hope this message finds you well. We have encountered an issue with the layout of the sticky header on your website, which appears to be related to the settings in your wp-admin panel. Unfortunately, the access details provided earlier do not allow us to make the necessary adjustments directly.

    Upon review, we have identified that the misconfiguration might stem from the XStore sticky header option being incorrectly activated for an inner container. You can view the specific area here: https://prnt.sc/BZWSjCGp1rMS. We kindly request that you deactivate this option for the mentioned container and verify if the issue persists.

    Additionally, we have previously addressed a similar concern, which might offer some insights and guidance. We recommend reviewing the solution detailed in our earlier communication, accessible via this link: https://www.8theme.com/topic/hello-i-am-struggling-in-customizing-header-search-bar-width/#post-415513.

    Your prompt attention to this matter is crucial for the optimal performance of your website. Should you require further assistance or clarification, please do not hesitate to contact us.

    Best regards,
    Jack Richardson
    8Theme’s Team

    Avatar: KSP ELECTRONICS
    KSP ELECTRONICS
    Participant
    September 25, 2024 at 15:34

    Please correct header problem, I have tried to fix it but not able to fix. Please help.
    Thanks

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    Avatar: KSP ELECTRONICS
    KSP ELECTRONICS
    Participant
    September 25, 2024 at 17:53

    Please fix header problem which is shown in shared previous video.
    Thanks

    Avatar: KSP ELECTRONICS
    KSP ELECTRONICS
    Participant
    September 25, 2024 at 17:54

    Also can you please add FAQs in Product detailed page.

    Avatar: KSP ELECTRONICS
    KSP ELECTRONICS
    Participant
    September 26, 2024 at 04:49

    No any response from your side?

    Avatar: KSP ELECTRONICS
    KSP ELECTRONICS
    Participant
    September 26, 2024 at 08:01

    Hello Top Marquee in phone and tablet not working properly please check and correct it. You are not doing the changes which impact our sales Although we have already given you access of wp-admin. Please do ASAP
    Thanks

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 26, 2024 at 10:45

    Dear @KSP ELECTRONICS,

    I hope this message finds you well.

    Upon attempting to edit your header, we noticed that it is currently in edit mode from your side. To proceed with the modifications as per our previous recommendations, please deactivate the current mode using the instructions provided here: https://prnt.sc/A6sGOwGWTn6j.

    Regarding your inquiry about configuring the Single Product page, all necessary widgets for the Single Product Builder are available, allowing you to add or remove as needed. But if you need require additional customization rather than addressing a bug or issue with our theme. For guidance on using the Single Product Builder with Elementor, you may refer to our documentation here: https://xstore.helpscoutdocs.com/article/190-xstore-single-product-builder-with-elementor. Should you require further customization, please submit a request via our customization panel here: https://www.8theme.com/account/#etheme_customization_panel.

    Please note, the marquee widget may not perform optimally on responsive devices, and currently, there are no perfect solutions to rectify this except for making the font-sizes for each devices. We recommend considering an alternative widget, such as Carousel Anything, or opting to hide the marquee widget and display another suitable for smaller devices only.

    Also, it is vital to admit that our reply times can vary from time to time and be up to 24 hours Monday – Friday and up to 48 hours on weekends, Sat-Sun. But is usually faster than that. Please, do not submit multiple topics for the same request, as this does not result in a faster response time.

    Thank you for your attention to these matters. Should you have any further questions or require additional assistance, please do not hesitate to contact us.

    Best Regards,
    Jack Richardson
    The 8Theme Team

    Avatar: KSP ELECTRONICS
    KSP ELECTRONICS
    Participant
    September 26, 2024 at 10:55

    Not able to edit, can you please do. we have given you access of wp-admin. facing these additional issues if i click on edit with elementor.
    Thanks

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    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 26, 2024 at 12:26

    Dear @KSP ELECTRONICS,

    I hope this message finds you well. We have identified some critical errors related to the URL structure in the footer menu of your WooCommerce site. For a detailed report, please navigate to WooCommerce -> Status -> Logs.

    We have taken the initiative to modify the URLs to ensure they no longer contain special characters, such as ‘?’, which previously disrupted the layout. We kindly ask you to review these changes and proceed with caution in the future to avoid similar issues.

    Should you need to further investigate these issues, you can enable debugging by following the instructions provided here: https://developer.wordpress.org/advanced-administration/debug/debug-wordpress/

    Thank you for your attention to this matter. Please do not hesitate to reach out if you require further assistance.

    Best regards,
    Jack Richardson
    The 8Theme Team

    Avatar: KSP ELECTRONICS
    KSP ELECTRONICS
    Participant
    September 26, 2024 at 17:36

    our Articles/Blog is not showing on the home page. Although i have configured, Please check and help. wp-admin access has enabled for you.
    Thanks

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    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 27, 2024 at 07:43

    Dear @KSP ELECTRONICS,

    We hope this message finds you well. We kindly request that all our valued customers create separate topics for distinct inquiries. This practice significantly enhances the efficiency of our support team, ensuring that we can address your concerns promptly and accurately.

    Upon reviewing your homepage, we are pleased to confirm that the articles section appears to be displayed correctly. You can view the screenshot here for your reference: https://prnt.sc/WyzPhpdzOdF5. If there are other issues or specific details you were referring to, please provide further information, including screenshots or videos, to help us understand and resolve any problems effectively.

    Thank you for your cooperation and understanding.

    Best Regards,
    Jack Richardson
    The 8Theme Team

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