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Hello, I can no longer install the theme on my main domain www.kudikiosapnas.lt/

This topic has 4 replies, 2 voices, and was last updated 3 weeks, 4 days ago ago by Rose Tyler

saimonas93

Participant

October 30, 2024 at 11:19

Hello, I can no longer install the theme on my main domain http://www.kudikiosapnas.lt/

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3 Answers

Rose Tyler

Support staff

October 30, 2024 at 11:21

Hello,

Thank you for reaching out to us.

Could you provide temporary wp-admin and FTP access? We will check what can be done to help you.

To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

For FTP access, we require the following details: FTP host, FTP username, FTP password, FTP port, and FTP encryption type. If you need assistance in creating these credentials, please reach out to your hosting provider who will guide you through the process.

Best Regards,
8Theme’s Team

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for this information.

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saimonas93

Participant

October 30, 2024 at 11:25

I send

Please contact administrator
for this information.

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Rose Tyler

Support staff

October 30, 2024 at 11:57

Hello, Saimonas93,

We appreciate your prompt response.

We’ve activated the XStore theme on your site. Please check and let us know if you need any further assistance.

Best Regards,
8Theme’s Team

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