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Hello , i really don’t like how my checkout page looks like

This topic has 11 replies, 4 voices, and was last updated 2 days, 14 hours ago ago by Tony Rodriguez

Abdulaziz

Participant

April 5, 2025 at 09:24

hi xstore team
as you can see at the photo that i send
you will find a strange sign I don’t know why ! .
also numbers always appear in Arabic, even when writing emails containing numbers.
I want to develop the shopping page and cart page and make them more professional.
I have 6 steps to complete the checkout process, and this is annoying.
thank you for you support

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#439855 Copied Theme version: 9.4.9

10 Answers
Alex Carter

Support staff

April 5, 2025 at 09:38
Hello Abdulaziz,

Thank you for reaching out to us.

Regarding the unusual sign you mentioned, please try to use this custom CSS code:

.step-title.style-line-aside>span:before { display: none; }

As for the numbers appearing in Arabic, this behavior is typically influenced by the language and locale settings of your WordPress installation or browser. Please check your site’s language settings under Settings > General in your WordPress dashboard and ensure it is set to your preferred language.
This behavior is independent of our theme.

We appreciate your interest in enhancing the shopping and cart pages. To make them more professional, you can use the following builders: https://www.8theme.com/documentation/xstore/xstore-builders/xstore-cart-page-builder-with-elementor/ https://www.8theme.com/documentation/xstore/xstore-builders/xstore-checkout-page-builder-with-elementor/

We hope this information is helpful.

Warm Regards,
The 8Theme Team
#439858 Copied
Abdulaziz

Participant

April 5, 2025 at 13:01

thank you for your replay
i use Arabic as my site language but i need numbers be written in English , also is there in Plugins to use to improve my cart and checkout page , thank you

#439883 Copied

Jack Richardson

Support staff

April 7, 2025 at 07:06

Dear @Abdulaziz,

I hope this message finds you well.

We attempted to view the Checkout page on your website; however, it appears that login is required to access it. Unfortunately, the current wp-admin credentials provided are not working.

Could you kindly provide us with the correct login details at your earliest convenience? This will allow us to review the issue and offer you an appropriate solution.

Thank you for your cooperation.

Best regards,
The 8Theme Team

#439977 Copied

Abdulaziz

Participant

April 7, 2025 at 07:34

here

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Jack Richardson

Support staff

April 7, 2025 at 07:44

Dear @Abdulaziz,

Thank you for your message.

We have reviewed the screenshot you shared, and it appears that the checkout layout differs from the default version of your origin screenshot with issues (https://prnt.sc/SemFzVIvrYfx). Could you please confirm whether any changes have been made to the layout?

If you have opted to use a new layout style, kindly note that we are unable to verify the step numbers displayed in Arabic, which makes it difficult for us to provide an accurate solution.

We appreciate your understanding and look forward to your response.

Best regards,
Jack Richardson
The 8Theme Team

#439990 Copied

Abdulaziz

Participant

April 7, 2025 at 07:50

opted to use a new layout style
iam sorry ,but i didn’t understand what that means

#439992 Copied

Jack Richardson

Support staff

April 7, 2025 at 08:14

Dear @Abdulaziz,

We hope this message finds you well.

Upon reviewing your current checkout page, we have noticed that its layout does not match the one shown in your provided screenshot, where numbered steps are not shown in the layout (reference: https://prnt.sc/b0u5-7ne5wNK). Instead, the current layout appears as shown here: https://prnt.sc/3z83q84-h60k, which does not include the accordion-style steps.

In order for us to assist you with implementing correct numeric numbered steps within the accordion layout, the checkout page must first be configured to use the appropriate layout that supports this feature.

At this time, we are unable to proceed with the requested solution, as the current layout does not align with the one shown in your original screenshot.

Thank you for your understanding.

Best regards,
Jack Richardson
The 8Theme Team

#440004 Copied

Abdulaziz

Participant

April 7, 2025 at 10:16

my problem here now with price numbers
also as you can see at the photo
if my E-mail have numbers it’s also be in Arabic
i need to make all numbers in my site with English language

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support staff only.

#440035 Copied

Jack Richardson

Support staff

April 7, 2025 at 10:35

Dear @Abdulaziz,

Thank you for reaching out.

The issue you are experiencing is related to the custom font currently being used on your website, specifically “alfont_com_AlFont_com_GE_SS_Two_Medium-2” (please refer to the screenshot here: https://prnt.sc/4ZGHgd_Ni1NK). As shown, the numbers are displayed in a particular style that is inherent to the font’s design and configuration.

To resolve this, we recommend trying an alternative font on your website. You can make this change by navigating to Theme Options → Typography. Please note that it is not possible to modify only the number styling while continuing to use this specific font, as the font is designed to render numbers and texts in this unique format throughout all content where it is applied.

We appreciate your understanding and are here to assist you further if needed.

Best regards,
Jack Richardson
8Theme Team

#440038 Copied

Tony Rodriguez

Support staff

April 7, 2025 at 11:18

Dear Abdulaziz,

Choosing our theme reflects your commitment to quality, and for that, we’re genuinely grateful. As we constantly strive to elevate your experience, your feedback is an invaluable gift. Could you kindly take a moment to rate our product with 5 stars on ThemeForest?

Click here to share your insights: https://themeforest.net/downloads

Your support fuels our journey, and we appreciate it more than words can express.

Best Regards,
The 8Theme Team

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Hello , i really don’t like how my checkout page looks like

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