Hello i want floatinng filter on mobile devices but i cant find it… please help :) thanks for resp

This topic has 7 replies, 3 voices, and was last updated 12 months ago ago by Rose Tyler

  • Avatar: Slavomir
    Slavomir
    Participant
    November 18, 2023 at 21:11

    Hello i want floatinng filter on mobile devices but i cant find it… please help πŸ™‚ thanks for response

    6 Answers
    Avatar: Slavomir
    Slavomir
    Participant
    November 19, 2023 at 16:08

    Help me please i cant find ….

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    November 20, 2023 at 07:25

    Hello, @Slavomir,

    Thank you so much for purchasing our theme and contacting our support center.

    We hope this message finds you well. We would like to inform you that your recent request was not entirely clear to our team. To better understand and address your concerns, we kindly ask that you provide us with a screenshot illustrating the issue with the floating filter on mobile devices that you are encountering.

    Your cooperation in this matter will enable us to assist you more effectively. Please attach the screenshot at your earliest convenience.

    You may upload the screenshots on https://imgbb.com/ and paste the links here.

    Thank you for your attention to this request.

    Best regards,
    The 8Theme Team

    Avatar: Slavomir
    Slavomir
    Participant
    November 20, 2023 at 14:55

    Hello my floating filter on mobile dont appear…. filter appear on bottom of the page here is screenshot from my website and my settings.. thank you for help .. https://ibb.co/c8Sj7Js
    https://ibb.co/hfwbnh9

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 20, 2023 at 18:09

    Hello, Slavomir,

    We appreciate your prompt response.

    Your site is under maintenance mode, so we can’t check the Shop page. Please provide temporary wp-admin access.
    To provide wp-admin access, you can create a new user account with administrator role via the Dashboard, and provide us with the username and password via the Private Content area.

    Do you use the new Archive Builder with Elementor for the Shop page layout? If so, please be informed that the Off-Canvas feature for the sidebar is not available right now. This will be added within 2-3 weeks. We are currently working on it. Sorry for the inconvenience.

    Best regards,
    The 8Theme Team

    Avatar: Slavomir
    Slavomir
    Participant
    November 20, 2023 at 19:13

    Yes im using elementor so for now its not possible to show floating filters ?

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 20, 2023 at 19:57

    Hello, Slavomir,

    Yes, it is true. This feature will be added in one of next updates.

    Best regards,
    The 8Theme Team

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