Hello my site become so slow after i install xstore theme

This topic has 8 replies, 2 voices, and was last updated 1 years, 10 months ago ago by Tony Rodriguez

  • Avatar: suneye1982
    suneye1982
    Participant
    December 26, 2022 at 00:51

    my site become so slow after i install xstore theme please help me
    and this is my site
    https://siliphiumshoplibya.com

    Please, contact administrator
    for this information.
    7 Answers
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    December 26, 2022 at 06:59

    Hello, @suneye1982,

    I have checked your site theme settings and set as recommended. Now, to optimize the site speed there are a few necessary things:

    “Eliminate render-blocking resources” For this, Please disable the third-party plugin first that you are using for checkout “Checkout Field Editor for WooCommerce (Pro), Cherry WooCommerce Package, Enter with the mobile number, TeraWallet, and WooCommerce Product Variations Swatches”

    Second, You are using the WP Rocket plugin on your site. You have to set the settings of this plugin as recommended. Please check this article it helps you to understand: https://www.8theme.com/documentation/xstore/troubleshooting/how-to-improve-wp-rocket-settings-with-xstore/

    Once you disable the plugins and set the plugin settings please check the site speed again. For now, it is “48%” with a load time “6.1s” it will be improved and you will get the desired results: https://postimg.cc/Lg44nsWK

    Regards 8Themes Team.

    Avatar: suneye1982
    suneye1982
    Participant
    December 26, 2022 at 21:57

    Hello
    I did all what you said to me
    I deactivated all plug-in and i make the settings for wp rocket as well
    but the first thing no thing changes about my site speed
    the second thing I know from the beginning the problem with xstore theme
    the third thing how I use my wordpress site without using any plug in
    there is some plug in is so important to use it
    but I stop all of this but no thing changes because the problem is with theme

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    December 27, 2022 at 06:38

    Hello, @suneye1982,

    Why the site speed is not good infact using the most optimized theme. Let me tell you.

    All of our theme demos are very well optimized. Check here: https://gtmetrix.com/reports/xstore.8theme.com/fp10Fvt0/ When a user installs the theme on their server and imports the demo data user doesn’t need to optimize the site speed but when the user changes the demo content with his/her content, if their content is not optimized then he/she must need to optimize the content for better speed performance. We cannot provide our dedicated support for complete site optimization because it is covered in web development. I already shared all the possible ways with you but still if you are not able to solve your site speed issues. You can hire a third-party developer for this or If you want paid Customization services submit a customization request to WPKraken team.

    Thanks for your understanding.

    Regards 8Themes Team.

    Avatar: suneye1982
    suneye1982
    Participant
    December 27, 2022 at 09:06

    hello
    yesterday i deactive xstore theme in my site ans activated the default theme so i test my site speed and become 98%
    so when i active xstore theme again the speed become 50%

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    December 27, 2022 at 10:18

    Hello, @suneye1982,

    This is not a standard way. As it is clear to understand that the default WordPress theme has no such functionalities and features it’s just a simple theme so it will not take much time to load. Site speed is affected based on the site functionalities and features. So that is why you are seeing different results with our theme and different results with the default theme.

    I hope it makes sense now.

    Regards 8Themes Team.

    Avatar: suneye1982
    suneye1982
    Participant
    December 27, 2022 at 10:35

    ok i understand now .. but what is the solution to solve my problem
    anything you said to me i did it but the problem still not solved

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    December 27, 2022 at 13:48

    Hello, @suneye1982,

    Thanks for understanding. As I showed you, our demos are optimized further to optimize the site speed. I share some necessary help but it also doesn’t work for you. Speed optimization issues are not included in the support policy as I told you before. You can hire a third-party developer for this or contact our customization team for this simply submit a customization request to WPKraken team.

    Regards 8Themes Team.

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