Hello please take a look in xstore theme page speed insight before closing our case

Dear @KSP ELECTRONICS,

I hope this message finds you well. I am writing to address a few points regarding the use of the XStore Ajaxify feature available on each Elementor widget. This feature is designed to be user-friendly and does not require any coding skills. For your reference, please see the following screenshot: https://www.awesomescreenshot.com/image/49798158?key=c81fa20aea0720fefd3adc8c4639cf5e. We could made few activations of such feature for widgets on your home page, but unfortunately you didn’t provide us the correct wp-admin access, so, please, try to activate such feature from your side.

It seems there may have been some miscommunication concerning the level of support we are able to provide. Our role is primarily to guide and advise you through the optimization process, rather than implementing changes directly on your website. We provided you the most detalized instructions also in other topics (https://www.8theme.com/topic/my-website-is-not-loading-properly-taking-too-much-time-in-loading/#post-415624) you could follow but such instructions seems to be ignored by you.

Additionally, we can suggest that you can either remove or minimize the use of hidden content on certain devices.

We also recommend that you perform a test on your website using GTmetrix, where you will find suggestions for potential improvements.

Could you please inform us about the steps you have taken towards optimization based on our suggestions? It is important for us to understand your confirmation of having implemented the changes.

We strive to provide exceptional support for all themes from Envato, and it is crucial that our guidelines and suggestions are followed to ensure the best results. If there are any issues or dissatisfaction with the support provided, we are more than willing to discuss this further via email to ensure confidentiality and address any concerns effectively.

Thank you for your attention to these matters. We look forward to your response and are here to assist you further.

Best Regards,
Jack Richardson
The 8Theme Team

Dear @KSP ELECTRONICS,

Thank you for reaching out to us regarding the XStore theme speed.

We would like to clarify that every website is unique, and optimizing its performance requires a detailed analysis. In many cases, the issue can also be related to server-side factors. We offer an optimization service to address these specific needs. You can learn more about this service [https://www.8theme.com/account/#etheme_customization_panel], and our specialist will provide you with a personalized offer, including a cost estimate.

We understand your concern, and we’re here to assist in improving your website’s speed.

Best Regards,
8theme Support Team

Hey @KSP ELECTRONICS,

If we follow the line of thought you’ve presented, the logic would be as follows: everything depends on the level of comfort you choose. If you seek the experience of traveling in a private compartment with exceptional service, then that’s XStore. However, if you prefer a seat in a crowded train with no special service, then perhaps another theme might suit your needs better.

XStore offers a wealth of tools and features that you won’t find in other themes. Of course, these tools require computational resources to deliver the performance and functionality they’re designed for. That said, you may have noticed that we are not only adding new features but also continuously optimizing the code. This ongoing process ensures that both innovation and efficiency are at the core of what we do. You can see these updates and optimizations in our https://xstore.8theme.com/update-history/

Ultimately, it’s about the experience you wish to craft for your users, and we’re here to support you in achieving that vision.

Best Regards,
Jack Richardson
The 8theme’s Team