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Hello please take a look in xstore theme page speed insight before closing our case

This topic has 6 replies, 2 voices, and was last updated 1 months ago ago by Jack Richardson

KSP ELECTRONICS

Participant

October 10, 2024 at 06:21

My website is affected due to xstore theme potential problems in page speed insight. I request you to kindly correct all errors in xstore theme page speed test. my website will be automatically improve if you solve all errors in xstore theme. i have also attached some Google page speed insight of xstore theme please go through that and verify by yourself.

Thanks & Best Regards
KSP ELECTRONICS

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5 Answers

Jack Richardson

Support staff

October 10, 2024 at 09:41

Dear @KSP ELECTRONICS,

I hope this message finds you well. I am writing to address a few points regarding the use of the XStore Ajaxify feature available on each Elementor widget. This feature is designed to be user-friendly and does not require any coding skills. For your reference, please see the following screenshot: https://www.awesomescreenshot.com/image/49798158?key=c81fa20aea0720fefd3adc8c4639cf5e. We could made few activations of such feature for widgets on your home page, but unfortunately you didn’t provide us the correct wp-admin access, so, please, try to activate such feature from your side.

It seems there may have been some miscommunication concerning the level of support we are able to provide. Our role is primarily to guide and advise you through the optimization process, rather than implementing changes directly on your website. We provided you the most detalized instructions also in other topics (https://www.8theme.com/topic/my-website-is-not-loading-properly-taking-too-much-time-in-loading/#post-415624) you could follow but such instructions seems to be ignored by you.

Additionally, we can suggest that you can either remove or minimize the use of hidden content on certain devices.

We also recommend that you perform a test on your website using GTmetrix, where you will find suggestions for potential improvements.

Could you please inform us about the steps you have taken towards optimization based on our suggestions? It is important for us to understand your confirmation of having implemented the changes.

We strive to provide exceptional support for all themes from Envato, and it is crucial that our guidelines and suggestions are followed to ensure the best results. If there are any issues or dissatisfaction with the support provided, we are more than willing to discuss this further via email to ensure confidentiality and address any concerns effectively.

Thank you for your attention to these matters. We look forward to your response and are here to assist you further.

Best Regards,
Jack Richardson
The 8Theme Team

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KSP ELECTRONICS

Participant

October 10, 2024 at 11:05

Dear Support Team,
I have not enabled lazy load featured.
and i am talking about the xstore theme speed test issues. not talking about my website speed test, Suppose if you are travelling in a train which is running very slow (50KMPH) then how you can hope that you travel with a high speed (200KMPH) in that train. This is the point that i am trying to highlight you. so there is the problems in xstore theme page speed you may check default xstore theme page speed test in any page insight. so i kindly request you to please address your xstore theme speed issue ASAP, my website will automatically speed up similar to if you traveling in a very high speed train then your speed is also very fast.

Thanks & Best Regards
KSP ELECTRONICS

#418135 Copied

Jack Richardson

Support staff

October 11, 2024 at 12:17

Dear @KSP ELECTRONICS,

Thank you for reaching out to us regarding the XStore theme speed.

We would like to clarify that every website is unique, and optimizing its performance requires a detailed analysis. In many cases, the issue can also be related to server-side factors. We offer an optimization service to address these specific needs. You can learn more about this service [https://www.8theme.com/account/#etheme_customization_panel], and our specialist will provide you with a personalized offer, including a cost estimate.

We understand your concern, and we’re here to assist in improving your website’s speed.

Best Regards,
8theme Support Team

Please contact administrator
for this information.

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KSP ELECTRONICS

Participant

October 11, 2024 at 12:21

Hello Support Team,
Have you read my message before Reply to me? I kindly request you to address xstore speed issue not our website speed issue. my website automatically improve if xstore theme issue solved.

Thanks & Best regards

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Jack Richardson

Support staff

October 14, 2024 at 08:00

Hey @KSP ELECTRONICS,

If we follow the line of thought you’ve presented, the logic would be as follows: everything depends on the level of comfort you choose. If you seek the experience of traveling in a private compartment with exceptional service, then that’s XStore. However, if you prefer a seat in a crowded train with no special service, then perhaps another theme might suit your needs better.

XStore offers a wealth of tools and features that you won’t find in other themes. Of course, these tools require computational resources to deliver the performance and functionality they’re designed for. That said, you may have noticed that we are not only adding new features but also continuously optimizing the code. This ongoing process ensures that both innovation and efficiency are at the core of what we do. You can see these updates and optimizations in our https://xstore.8theme.com/update-history/

Ultimately, it’s about the experience you wish to craft for your users, and we’re here to support you in achieving that vision.

Best Regards,
Jack Richardson
The 8theme’s Team

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Tagged: best selling woocommerce themes, improve woocommerce performance, increase woocommerce speed, optimize xstore theme, speed insight woocommerce, woocommerce speed case, xstore theme page speed
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