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Hello, the items are not displayed in the shopping cart

This topic has 3 replies, 2 voices, and was last updated 1 years, 8 months ago ago by Tony Rodriguez

Cesc135

Participant

April 11, 2023 at 17:59

Hello, the items are not displayed in the shopping cart

Please, contact administrator
for this information.

#352979 Copied Theme version: 9.0.5 WooCommerce version: 7.5.1

2 Answers

Cesc135

Participant

April 11, 2023 at 18:02

https://ibb.co/HY93pvF

#352980 Copied

Tony Rodriguez

Support staff

April 12, 2023 at 05:54

Hello, @Cesc135,

Please refer to the solution provided here: https://www.8theme.com/reply/352470/ and if that will not work for you then we recommend that you disable all third-party plugins (including cache plugins) that do not come bundled with XStore (https://www.8theme.com/documentation/xstore/plugins/included-plugins/), clear the cache of your browser, and then check if the issue persists. It is possible that one of the additional plugins is causing the problem.

If the issue still persists, please keep all third-party plugins deactivated on your site and grant us permission to debug your site, which includes deactivating all third-party plugins and on-site customizations, so that we can investigate and provide assistance.

Please note that you should take a complete backup of your site before proceeding.

We have noticed that you have a cache on your site from the server (CDN) at https://postimg.cc/xcSZb6n3. We suggest that you flush the cache completely and disable it while you are in the development process. Additionally, please provide us with your valid/working WP-ADMIN Login details in the private content area in the following format:

WP Admin URL:
WP Admin Username:
WP Admin Password:

Thank you for your cooperation.

Best Regards,
8Theme’s Team

#353001 Copied
Tagged: items not displayed, persuasive writing, shopping cart, woocommerce, wordpress
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