Return to previous page

Hello, there is an issue with the quick view option on the home page products

This topic has 14 replies, 3 voices, and was last updated 8 months, 1 weeks ago ago by Luca Rossi

Daniyal

Participant

March 18, 2024 at 07:35

Hello, there is an issue with the quick view option on the home page products where the reviews are showing twice after clicking on the quick view. This needs to be fixed. Additionally, the “Add to Cart” button in the quick view should be colored blue, similar to how it appears on the single product page.

Issue: https://gyazo.com/367b91c38f86348f447932c02fc995a4
Check the private area for temporary wp-admin access

Please, contact administrator
for this information.

#387286 Copied Theme version: 9.2.9

13 Answers

Tony Rodriguez

Support staff

March 18, 2024 at 09:49

Hello, @Daniyal,

Thank you for contacting us and for using XStore.

1/ We are pleased to inform you that the issue you reported has been successfully resolved. We kindly ask that you revisit your website after clearing your browser’s cache to see the changes.

Please note that we have commented out the custom code in the child theme that was identified as the source of the problem. For your reference, an image has been provided in private content area.

2/ We are pleased to inform you that the issue you reported has been successfully resolved. The color of the “Add to Cart” button in the quick view now matches that on the single product page.

The adjustment was made by changing the background color of the dark buttons in the following location: XStore > Theme Options > Styling/Colors > Dark Buttons > Background Color.

For your reference, please see the attached image in private content area.

Should you require any further assistance, please do not hesitate to reach out to us.

Best regards,
The 8Theme Team

Please contact administrator
for this information.

#387303 Copied

Daniyal

Participant

March 18, 2024 at 10:04

Thanks for the help, but the review star counts that were showing in front of the review stars on the home page and shop page have been removed.
https://gyazo.com/2a9115469a85bcdd3cad058a21d0edbc

#387304 Copied

Daniyal

Participant

March 18, 2024 at 11:04

1 more question, Can change the shape of product label badge
current shape: https://gyazo.com/5215961ecb9942c1b2e7fd27094c0c94

What I want type of shape :https://gyazo.com/2ec2f3f6aa262b85544f52b4eda4f218
Also, if we could change the placement as well, it would be great.

#387316 Copied

Tony Rodriguez

Support staff

March 18, 2024 at 11:20

Hello, @Daniyal,

Thanks for the help, but the review star counts that were showing in front of the review stars on the home page and shop page have been removed.
https://gyazo.com/2a9115469a85bcdd3cad058a21d0edbc

We would like to inform you that the review star counts are not displayed by default on the homepage and shop page of your website. This stems from the custom code that was inserted into the functions.php file.

As mentioned in our previous correspondence, we have commented out the custom PHP code that was added to the functions.php file to address this matter.

We trust that this clarifies the situation for you.

Best regards,
The 8Theme Team

#387322 Copied

Daniyal

Participant

March 18, 2024 at 11:33

Please check second msg and I want to show Reviews Count on home page and shop page please add or create function please

#387328 Copied
Tony Rodriguez

Support staff

March 18, 2024 at 12:04
Hello, @Daniyal,

1/ We are pleased to inform you that the issue you reported has been successfully resolved. We kindly ask that you clear your browser’s cache and revisit your website to observe the changes.

Our technical team has implemented an update to the custom PHP code within the functions.php file, which has addressed the problem you were experiencing. You should now see that the review count is correctly displayed across all pages.

2/ For product label badge, We kindly request that you insert the following custom CSS code into your website. Please navigate to XStore > Theme Options > Theme Custom CSS > Global CSS to do so.
```
body .onsale {
    transform: skewX(330deg);
}
```
We trust this will assist you effectively.

Best regards,
The 8Theme Team
#387338 Copied
Daniyal

Participant

March 18, 2024 at 12:28

Again Double Reviews showing in quick view section please check

#387345 Copied

Daniyal

Participant

March 18, 2024 at 12:30

Leave it I resolve myself thanks

#387347 Copied

Daniyal

Participant

March 18, 2024 at 12:40

Please check the changes you made. The stars and counts on that single page that were previously in the same row are now appearing differently.
https://gyazo.com/62242367352008362a1c30031b9f353a

#387351 Copied

Luca Rossi

Support staff

March 18, 2024 at 16:04

Dear Daniyal,

We are pleased to inform you that we have updated the custom CSS codes.

Kindly take a moment to examine the changes at your earliest convenience. You can view the updates via the following link: https://prnt.sc/N5V1OiZa3wKZ

Should you have any questions or require further assistance, please do not hesitate to reach out.

Best Regards,
The 8Theme Team

#387383 Copied

Daniyal

Participant

March 19, 2024 at 09:33

Thank you so much Luca Rossi.

Just one more thing: Can we add a custom label to a specific product on our own, like we have Sale, Hot, and New product badges in the current theme? I tried using the Yith badge plugin, but it had an issue. For example, if I created a badge named “New” using the Yith plugin, it showed up on every image of the single product page, which looked weird. So, I deleted that plugin. Is there any other solution available?

#387480 Copied

Daniyal

Participant

March 19, 2024 at 11:30

One thing I don’t understand is that since I used the Jb s xstore theme, I’ve been getting a 100% usage warning in hostinger. check this
https://gyazo.com/5afdef5ff5685dd6461e0958628bf205

#387502 Copied

Luca Rossi

Support staff

March 19, 2024 at 12:13

Hi @Daniyal,

Just one more thing: Can we add a custom label to a specific product on our own, like we have Sale, Hot, and New product badges in the current theme? I tried using the Yith badge plugin, but it had an issue. For example, if I created a badge named “New” using the Yith plugin, it showed up on every image of the single product page, which looked weird. So, I deleted that plugin. Is there any other solution available?

Can you please re-install and activate the YITH WooCommerce Badge Management plugin so we can see the issues?

One thing I don’t understand is that since I used the Jb s xstore theme, I’ve been getting a 100% usage warning in hostinger. check this
https://gyazo.com/5afdef5ff5685dd6461e0958628bf205

In this case, please contact to your hosting provider to track which files in plugins/theme was causing this issue.

Best Regards,
The 8Theme Team

#387506 Copied
Tagged: ecommerce solutions, homepage products, quick view issue, templates, troubleshooting, woocommerce, wordpress
Viewing 14 results - 1 through 14 (of 14 total)