Return to previous page

Hello there the mobile version of my homepage is broken.

This topic has 9 replies, 2 voices, and was last updated 2 years, 10 months ago ago by jeol

jeol

Participant

February 3, 2022 at 06:20

Hello there the mobile version of my homepage is broken ,Can someone help me

Please, contact administrator
for this information.

#315997 Copied Theme version: v.8.1 WooCommerce version: 5.9

8 Answers

Rose Tyler

Support staff

February 3, 2022 at 08:41

Hello,

Clear cache of mobile browser and check one more time.
Provide screenshots of what exactly is broken.

Regards

#316001 Copied

jeol

Participant

February 4, 2022 at 05:32

This is the screenshot, https://prntscr.com/26ochyo

Please contact administrator
for this information.

#316125 Copied

Rose Tyler

Support staff

February 4, 2022 at 14:24

Do you mean 2 products should be shown there?
Try to disable all the third-party plugins, that do not come bundled with XStore https://www.8theme.com/documentation/xstore/plugins/included-plugins/ , clear all cache, and check then. If the problem is independent of plugins, provide FTP access, so we can take a closer look.

Regards

#316188 Copied

jeol

Participant

February 5, 2022 at 06:29

Do you mean 2 products should be shown there? yes
Try to disable all the third-party plugins, I did everything but nothing.

Please contact administrator
for this information.

#316245 Copied

Rose Tyler

Support staff

February 5, 2022 at 11:31

Hello,

One of our technicians will give an answer after the weekend. Please do not change access.

Regards

#316278 Copied

jeol

Participant

February 8, 2022 at 11:07

Thank you for your support, but nothing have changed , I try using different devices but nothing have changed

#316503 Copied

Rose Tyler

Support staff

February 8, 2022 at 17:29

Check now, please.

Regards

#316566 Copied

jeol

Participant

February 10, 2022 at 05:25

everthing is ok now thank you

#316738 Copied
Tagged: broken, homepage, mobile, themes, woocommerce, wordpress
Viewing 9 results - 1 through 9 (of 9 total)

The issue related to '‘Hello there the mobile version of my homepage is broken.’' has been successfully resolved, and the topic is now closed for further responses

Hello there the mobile version of my homepage is broken.

Recent Topics

Helpful Topics

Useful links WooCommerce & WordPress

Browse by popular tags:

Explore our best WordPress WooCommerce Themes collection