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Hello,I need to delete the theme and install it again is it possible to start from scratch, knowing

This topic has 2 replies, 2 voices, and was last updated 8 months, 1 weeks ago ago by Tony Rodriguez

Abdul

Participant

July 24, 2024 at 21:44

hello,I need to delete the theme and install it again is it possible to start from scratch, knowing that i well not change anything in the template, but the problem is that the modifications to the template that chose do not appear

#406813 Copied Theme version: 9.3.16

1 Answer

Tony Rodriguez

Support staff

July 25, 2024 at 09:39

Hello, @Abdul,

Thank you so much for purchasing our theme and contacting our support center.

1/ We kindly request that you deactivate all third-party plugins (including cache plugin) on your site, with the exception of those that are essential for its operation.

2/ We recommend running an import on a fresh WordPress installation. To do this, you can use the WordPress Database Reset plugin (https://wordpress.org/plugins/wordpress-database-reset/). This plugin can be used to remove all existing content and install a new version from scratch.

Please do the reset, and import the demo site again with only one page builder (Elementor or WP-bakery) on your site.

We kindly recommend that you take a complete backup of your site before proceeding.

We hope this helps.

If the issue persists, please reset your site and let us know which demo site you wish to import and provide your site wp-admin access in the private content area so that we can import the demo on your site and help you.

Best Regards,
The 8Theme Team

Please contact administrator
for this information.

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