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Help! Bad website speed on very good server!

This topic has 7 replies, 2 voices, and was last updated 1 years, 9 months ago ago by Tony Rodriguez

EduardMihai

Participant

February 15, 2023 at 19:23

Hello!

I some pages work good on website but shop page and product page are very slow on fresh install with more products imported from old PrestaShop webesite. I love very much how your theme look but i will revert to Prestashop if i can`t boost speed of this website. I really need help please.

Thank you very much!

Please, contact administrator
for this information.

#347072 Copied Theme version: 9.0.4 WooCommerce version: 7.4.0

6 Answers

Tony Rodriguez

Support staff

February 16, 2023 at 06:07

Hello, @EduardMihai,

We have recently conducted a performance test of your website on GTMetrix and the results are quite impressive, with a score of 96%. You can view the report here: https://gtmetrix.com/reports/new.fsm.ro/9z9bXn4s.

According to Google Insights, the result is 91%, which is very fast: https://pagespeed.web.dev/report?url=https%3A%2F%2Fnew.fsm.ro%2F

We want to assure you that there is no need to worry about the speed of your website. For more information on how to speed up your website, please refer to our theme documentation here: https://www.8theme.com/documentation/xstore/troubleshooting/how-to-speed-up-my-website/ and https://www.8theme.com/documentation/xstore/troubleshooting/how-to-improve-wp-rocket-settings-with-xstore/.

We hope you find this information useful.

Best regards,
8Theme’s Team

#347097 Copied

EduardMihai

Participant

February 16, 2023 at 07:37

Hello! Thank you for your answer. I see these on GTMetrix and PageInsights but in reality, not wark so fast. Can you check to enter the website? Thanks!

#347102 Copied

EduardMihai

Participant

February 16, 2023 at 07:42

And i want one more thing if you can please.

https://prnt.sc/whQVoOk2uAps (how can i disable filters top shop but only on PC, not hide with CSS, i want to optimize more the website but this i really don`t know how to do).

Thanks!

#347103 Copied

Tony Rodriguez

Support staff

February 16, 2023 at 08:07

Hello @EduardMihai,

1. I have tested your site personally and can confirm that it is running at an optimal speed. Therefore, there is no need to worry about the speed of the site.

2. Unfortunately, if you wish to remove the Desktop version without CSS, this is not possible without additional customization. Our item support does not include services to modify or extend the item beyond the original features, style, and functionality described on the item page.

If you would like to avail of paid customization services, please submit a customization request to the WPKraken team or submit a request through our Taskboard at https://www.8theme.com/taskboard/. Our development team will review your request.

We thank you for your understanding and wish you the best.

Best Regards,
8Theme’s Team

#347105 Copied

EduardMihai

Participant

February 16, 2023 at 08:11

Thank you very much. Have a good day!

#347106 Copied

Tony Rodriguez

Support staff

February 16, 2023 at 08:49

Hello @EduardMihai,

We are delighted to have been able to assist you with your issue. Please do not hesitate to reach out to us again if you need any further assistance.

Thank you for contacting us. Have a pleasant day.

This topic is now closed.

Best Regards,
8Theme’s Team

#347117 Copied
Tagged: best selling, optimization, server performance, themes, website speed, woocommerce
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Help! Bad website speed on very good server!

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