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Help finding theme options - by Malcolm - on WordPress WooCommerce support

This topic has 12 replies, 2 voices, and was last updated 4 years, 8 months ago ago by Rose Tyler

Malcolm

Participant

June 23, 2020 at 01:17

HI there, can you let me know how we get the same menu style that you have on the left of this demo, see our link in the private area.

https://www.8theme.com/demo/legenda/shop/

Also in relation to fonts, we have set them all to arial font family but it only effects some areas, can you let us know how we can set all of the fonts on the site to be arial font family?

Also in the admin under your Sing Product Page settings I select the first option to show menu on the left, but when I load the single product page there is no menu on the left.

Can you comment?

Please, contact administrator
for this information.

#241733 Copied Theme version: 1.0 WooCommerce version: Latest

11 Answers

Malcolm

Participant

June 23, 2020 at 01:17

The other question I had was can I adjust the width of the theme on desktop or not?

#241734 Copied
Rose Tyler

Support staff

June 24, 2020 at 10:37
Hello,

Sorry for the delay in answering.
1) The language switcher on the top header area is just an example, that you can use such feature like language switcher.
You can change the content of this area in Appearance > Widgets > Place in header top bar area.
Please read WPML plugin documentation – https://wpml.org/documentation/getting-started-guide/language-setup/language-switcher-options/
2) Theme Options > Typography. If this doesn’t work, provide screenshots and temporary wp-admin access. Lightshot Screenshot tool https://app.prntscr.com/en/index.html makes screenshots and generates links then you can provide links of screenshots here.
3) We need temporary wp-admin access, to take a closer look.
4) Add the next code in Theme Options > Custom CSS > Global custom CSS:

@media (min-width: 1280px) { .container, .navbar-static-top .container, .navbar-fixed-top .container, .navbar-fixed-bottom .container{ width: 1200px; } }

Regards
#241948 Copied
Malcolm

Participant

June 26, 2020 at 01:17

please see screen shots here

https://www.dropbox.com/s/5m02mmw40u7hujv/WGW-02.zip?dl=0

Please contact administrator
for this information.

#242199 Copied

Rose Tyler

Support staff

June 26, 2020 at 10:48

Hello,

Sorry, but I do not see the problem – http://prntscr.com/t6tx0q
Appearance > Widgets > Shop sidebar > http://prntscr.com/t6tvwf
About the sidebar on Single product page, provide temporary wp-admin access, we will take a closer look.
Theme Options > Show footer demo blocks > off, https://www.8theme.com/demo/docs/legenda/Widgets_and_Static_Blocks/Widgets_and_Custom_Widget_Areas

Regards

#242256 Copied

Malcolm

Participant

July 1, 2020 at 00:56

Rose thaks for your reply but I dont think that you are looking at the font, I see that ARIAL shows when viewing via Firebug but look at the font, its not Arial, its times new roman or something like that, https://www.dropbox.com/s/9v6fzozdvlk5hhz/W-1.zip?dl=0

IN relation to admin access I provided it in the private content area two times?

#242782 Copied

Malcolm

Participant

July 1, 2020 at 00:57

see login details

Please contact administrator
for this information.

#242783 Copied

Rose Tyler

Support staff

July 1, 2020 at 09:02

Hello,

I will pass problems with font and sidebar to our technicians, but we need FTP access also.

Regards

#242808 Copied

Malcolm

Participant

July 2, 2020 at 01:03

thanks see in private area cpanel and ftp access, following confirmation of issues we see with the theme.

a) when we select font Arial for everything it only shows in some places, 85% of the fonts shown seem like times new roman

b) when we upload a font and apply it to everything, it does not work

c) the product detail page, we set the settings via control panel to show left menu but it does not work.

Please contact administrator
for this information.

#242919 Copied

Rose Tyler

Support staff

July 2, 2020 at 06:57

We can’t connect – http://prntscr.com/ta7x2k Please check and provide correct FTP access.

Regards

#242943 Copied

Malcolm

Participant

July 2, 2020 at 07:17

Please try this username, password is correct.

Please contact administrator
for this information.

#242946 Copied

Rose Tyler

Support staff

July 2, 2020 at 07:49

Fixed. Please clear cache and check now.

Regards

#242951 Copied
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