Help resolve these 3 issues in Single Product Pages

About “I’m unable to find an option to remove “download this video” option on the single product page.“ =>
We added next code to your child-theme/functions.php

add_filter('single_product_main_gallery_video_attributes', function($atts = array()) {
    $atts[] = 'controlsList="nodownload"';
    return $atts;
});

It prevents showing “download“ button on video accordion to Chrome browser docs → https://developer.chrome.com/blog/media-updates-in-chrome-58/#controlslist

Kind Regards,
8theme team

Hello, N Nandan,

1/ It is not possible to make perfect position next to “Sale“ label so we decided to give you a CSS snippet to make left position → https://prnt.sc/mJ7RUh9iko_8 , https://prnt.sc/j11Xp3scv0Wu , https://prnt.sc/g9Oyf1J6jC7e .
To achieve this result you still need to place Wishlist element above Product gallery in SPBuilder and add next custom CSS:

.et_product-block .single-wishlist {
    position: absolute;
    left: 23%;
    top: 11px;
    z-index: 1;
    width: auto;
}
@media only screen and (max-width: 649px) {
    .et_product-block .single-wishlist {
        left: 5%;
    }
}

2/ We modified the code sent to you previously to the next one:

add_filter('single_product_main_gallery_video_attributes', function($atts = array()) {
    $atts[] = 'controlsList="nodownload noplaybackrate"';
    $atts[] = 'disablepictureinpicture';
    return $atts;
});

So now you have hidden dots (and everything inside) → https://prnt.sc/e8svZ2Gw059n

Kind Regards,
8theme team

Hello, N Nandan,

As we understood you right you want to make the position of the video to be 2nd.
First image + video + image 2 + image 3 + etc.
By default, we propose you the option to have the video on first position or on last position (https://prnt.sc/QoFmu83C48Qo) that is possible to do without the “bad coding” technique that we don’t use in our projects.
If you want to customize your single product gallery in some unique way and place the video in the specific position 2nd or 3rd one then you should contact to customization service such as WPKraken team because according to our support policy, it does not include customization service -> https://prnt.sc/dT5j95yU9ems but we may assist you with the paths of files which you need to modify.
xstore/woocommerce/single-product/product-image-builder.php file should be copied to your child-theme/woocommerce/single-product/product-image-builder.php and then you may customize it to your needs.

Kind Regards,
8theme team

Hello, N Nandan,

Once we try to check the video attributes with dev tools we are force redirected to next page → https://prnt.sc/GWsewhBpPaSB . But we already found a way to obtain this question.
About making video autoplay + loop then you should know that such “bug” question is not related to our theme but rather to the browser customer uses.
“Some modern browsers like chrome will not auto-play your video if it’s not muted. The general rule of many browsers is that a user must opt-in to certain actions before they can happen.
So we will have to adjust our code above by adding the muted attribute to get it to auto-play.
”
Here is official docs where you can check such question raised up → https://developer.mozilla.org/en-US/docs/Web/HTML/Element/video#attributes. It means that you can only autoplay video if it is muted or not making an autoplay at all.
Thanks for understanding that it is really not related to our theme!

Kind Regards,
8theme team

Hello, N Nandan,

We are the support team of XStore theme, so we can assist with questions that are directly related to existing theme functionality only.

About making video autoplay + loop, you should know that such “bug” question is not related to our theme, but rather to the browser customer uses.
“Some modern browsers like chrome will not auto-play your video if it’s not muted. The general rule of many browsers is that a user must opt-in to certain actions before they can happen.
So we will have to adjust our code above by adding the muted attribute to get it to auto-play.”
Here is the official docs where you can check such question raised up → https://developer.mozilla.org/en-US/docs/Web/HTML/Element/video#attributes. It means that you can only autoplay video if it is muted or not making an autoplay at all.

Thank you for understanding that this is not related to our theme and, unfortunately, we are unable to provide assistance in this matter.

If you have any other questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Kind Regards,
8theme team

Hello, N Nandan,

Thank you for being our сustomer.
We wish you all the best!

Kind Regards,
8theme team