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Help to fix auto logout issue when submit order

This topic has 4 replies, 2 voices, and was last updated 6 years, 2 months ago ago by Rose Tyler

  • Avatar: Pradip
    Pradip
    Participant
    September 6, 2018 at 07:27

    Hello support Team,

    While we place new order with user login. Once order successfully placed automatic user will logout so please help me to fix this issue.

    Thanks,
    Arity Infoway

    Please, contact administrator
    for this information.
    #199045 Copied Theme version: 2.2 WooCommerce version: 3.4.4
    3 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 6, 2018 at 07:34

    Hello,

    Please check if you get the same problem with default WC theme – Storefront.
    We are theme support and we can help you with issues related strictly to our theme.
    If some default WC functions do not work correctly even with default theme you need to contact WC plugin support.

    Regards

    #199048 Copied
    Avatar: Pradip
    Pradip
    Participant
    September 7, 2018 at 08:55

    We have check with default WC and working fine.
    Only issue with Classico WordPress theme.
    Please help me.

    #199118 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 7, 2018 at 09:09

    Hello,

    I do not see the problem http://prntscr.com/krm0zw Please describe in details what should I do to recreate the problem on your site.

    Regards

    #199122 Copied
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