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Help with my xstore theme - by yalla store

This topic has 12 replies, 3 voices, and was last updated 5 years, 7 months ago ago by Olga Barlow

yalla store

Participant

August 18, 2019 at 13:07

hi there

i purchase xstore theme and i have some few issue to solve can you please help me with is

1- i can,t change the size of the logo and the size and fonts of the menu in the header
2-fonts of the contents
3-footer backgrounds color for the mobile versions
4- menu RTL ( for the mobile )

#219372 Copied Theme version: xstore WooCommerce version: 5.2.2

11 Answers
Rose Tyler

Support staff

August 18, 2019 at 13:22
Hello,

Thanks for contacting us.
1) As I can see, you have set max-width: 464px for the logo image, but the size of the real image is 390×200, so it can’t be bigger https://prnt.sc/ou6mq1
Settings for the menu font you can change via Theme Options > Typography > Menu. If you do not see changes, temporarily disable “Menu cache” in Theme Options > Speed Optimization and clear cache of your browser.
2) Theme Options > Typography > Content > Body Font. If this is not what you are looking for, please describe the desired result in more details with screenshots.
Use Lightshot screenshot tool https://app.prntscr.com/en/index.html to share screenshots, it creates a link to the image and you will just send us that link.
3) To change the background color of the footer on mobile, you can add this code in Theme Options > Custom CSS > Custom CSS for mobile:

footer.footer { background-color: #cce9b7; } .footer-bottom { background-color: #a7c98e; }

Do not forget to clear cache before checking the result http://prntscr.com/ou6owe
4) Please describe the problem in more details.

Regards
#219374 Copied
yalla store

Participant

August 18, 2019 at 13:38

truly i never deal with a company like you

thanks a lot truly you are the best

#219375 Copied

Rose Tyler

Support staff

August 18, 2019 at 13:44

You’re welcome!
Let us know if you need any other assistance.

Regards

#219376 Copied

yalla store

Participant

August 18, 2019 at 15:35

thanks
my issue that i did what you ask me to but in real website its remain the same while in customize mode its changed https://prnt.sc/ou7w4h

#219383 Copied

Rose Tyler

Support staff

August 18, 2019 at 15:43

Please go to the Dashboard > XStore > Theme Options > http://prntscr.com/ou7xap
(theme options, from the Customizer, don’t work correctly in live time, but our team works on this).

Regards

#219384 Copied

yalla store

Participant

August 18, 2019 at 15:49

i did that and i am changing from there but when i save theme remain the same and when i go to customizer i see my changes and when i exit return to old issue

#219385 Copied

Rose Tyler

Support staff

August 18, 2019 at 15:51

What exactly did you change?
Please provide temporary wp-admin access. Use Private Content area to post private information – http://prntscr.com/osw0ka

Regards

#219386 Copied

yalla store

Participant

August 18, 2019 at 15:56

ok
for starter i want to change theme footer background to white for phone and change the menu size and fonts to the one i uploaded

Please contact administrator
for this information.

#219387 Copied

Rose Tyler

Support staff

August 18, 2019 at 16:09

1) The background color is white on mobile already, please see screenshot – http://prntscr.com/ou854a How it looks for you? Do you want to change the white color to another one?
2) I’ve changed settings of the font for the menu and do not see any problem – http://prntscr.com/ou87je > http://prntscr.com/ou87mm
If you do not see these changes, it is cache problem, so just clear cache.

Regards

#219388 Copied

yalla store

Participant

August 18, 2019 at 20:06

the thing is i see different setting in both browsers

#219390 Copied

Olga Barlow

Participant

August 19, 2019 at 11:52

Hello,

After any changes of the styles in Theme Options:
1) Clear the plugin cache: Settings > WP super cache > clear cache
2) Clear browser cache https://chrome.google.com/webstore/detail/clear-cache/cppjkneekbjaeellbfkmgnhonkkjfpdn?hl=en
Let me know if it helps.

Regards

#219416 Copied
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