Help with page and loading speed and size

This topic has 8 replies, 2 voices, and was last updated 4 years, 3 months ago ago by Rose Tyler

  • Avatar: Dasahawn
    Dasahawn
    Participant
    September 10, 2020 at 15:03

    Hey, when I’m on the dashboard main screen and I hit visit site. It does not load fast it takes a while to load in. Also, how can I change the sizes from LMS to Small, Medium, Large?

    Please, contact administrator
    for this information.
    7 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 11, 2020 at 13:44

    Hello,

    Thanks for using our theme.
    I can’t log in to your site – https://prnt.sc/ufju0a
    Please follow this article – https://www.8theme.com/documentation/xstore/troubleshooting/how-to-speed-up-my-website/
    Your question about size is a bit unclear for me. Please describe it in more detail.

    Regards

    Avatar: Dasahawn
    Dasahawn
    Participant
    September 11, 2020 at 15:23

    Also when you go to the product single . It will show Large, Medium, and Small. I want it to be in this order, Small Medium, and Large. Not Large, Medium, and Small. I also tried the login information that I provided you and it works fine.

    Please contact administrator
    for this information.
    Avatar: Dasahawn
    Dasahawn
    Participant
    September 11, 2020 at 16:28

    Also when I change my texts and update it and then go back to look at it, it not texts that I change it too its very frustrating .

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 12, 2020 at 07:09

    Hello,

    Sorry for the delay in answering.
    Is it fine now – https://prnt.sc/ufxz98 ?
    Do you change text of page content, posts or static block? Please provide screenshots of the problem for better understanding.
    Make sure that you clear cache.
    Lightshot Screenshot tool https://app.prntscr.com/en/index.html makes screenshots and generates links then you can provide links of screenshots here via Private Content area – https://prnt.sc/u7vwsg

    Regards

    Avatar: Dasahawn
    Dasahawn
    Participant
    September 12, 2020 at 15:31

    I think it fixed also can you take a look at my cart when I click it, it goes to the home page instead of going to the cart. How can this be fixed?

    Avatar: Dasahawn
    Dasahawn
    Participant
    September 12, 2020 at 15:35

    Even when I go to the product single and click it when the green bar comes up to view cart. It goes directly to the home page which is frustrating.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 13, 2020 at 08:50

    Hello,

    Looks like WC pages were not imported. As I can see, the Cart page can be opened now.
    Let us know if you need any further assistance.

    Regards

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