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Help with resource load from incorrect url

This topic has 4 replies, 2 voices, and was last updated 3 years, 11 months ago ago by Bas Kling

Bas Kling

Participant

November 27, 2020 at 15:39

Hi,

after transferring my domain to another hoster pointing to my xstore website, it seems that it generated an error. Some resources are being requested from an incorrect URL.

https://www.mydomain.nl/wp-content/uploads/xstore//home/customer/www/my-old-domain.com/public_html/wp-content/fonts/open-sans/mem8YaGs126MiZpBA-UFVZ0df8pkAg.woff

Can you please assist in finding where to change? site details in private

Please, contact administrator
for this information.

#261592 Copied Theme version: 7.1.2

3 Answers

Bas Kling

Participant

November 27, 2020 at 15:42

I also have other resources with a ridiculously long url containing /wp-content/uploads/xstore//home/customer/www/my-old-domain.com/public_html/wp-content/

Do you have an info/instruction page available to help remedy?

#261593 Copied

Olga Barlow

Support staff

November 27, 2020 at 19:12

Hello,

Connect to your server and remove /wp-content/fonts/open-sans folder. After that go to Theme Options > Typography > re-choose your font and save settings. Check the font after that.

Regards

#261620 Copied

Bas Kling

Participant

November 29, 2020 at 12:30

That worked perfectly.
Thanks!

#261780 Copied
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