Help with white labeling of theme, theme name covers my brand name.

This topic has 8 replies, 2 voices, and was last updated 7 months, 1 weeks ago ago by Rose Tyler

  • Avatar: Burberi Apparel
    Burberi Apparel
    Participant
    March 24, 2024 at 14:11

    The theme name is ranking in the google search white i search my brand name. Please help me with this issue.

    Files is visible for topic creator and
    support staff only.
    7 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 24, 2024 at 16:10

    Hello, Burberi Apparel,

    Thank you for contacting us and for using XStore.

    Please install SEO plugin (for example, Yoast SEO) and change the canonical URL of the demo content according to your needs https://prnt.sc/26n1nok

    Kind Regards,
    8theme team

    Avatar: Burberi Apparel
    Burberi Apparel
    Participant
    March 26, 2024 at 12:49

    Okay, i’ve done these steps. I’ll revert you as ill see the results. Thankyou.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 26, 2024 at 12:59

    Hello, Burberi Apparel,

    You’re welcome!

    Thank you for your cooperation.

    Kind Regards,
    8theme team

    Avatar: Burberi Apparel
    Burberi Apparel
    Participant
    April 2, 2024 at 11:07

    I’ve did the steps suggested by you but it still shows the same on google. Please help

    Files is visible for topic creator and
    support staff only.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 2, 2024 at 12:00

    Hello, Burberi Apparel,

    Could you please provide temporary wp-admin access?

    To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

    Best Regards,
    8Theme’s Team

    Avatar: Burberi Apparel
    Burberi Apparel
    Participant
    April 12, 2024 at 07:46

    White labeling

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 12, 2024 at 08:22

    Hello, Burberi Apparel,

    We hope this message finds you well.

    We would like to suggest a method to ascertain whether the situation in question is contingent upon the child theme. You may temporarily enable the parent theme and conduct a review to determine this.

    Unfortunately, we are unable to provide a more precise response at this time, as we have not received temporary wp-admin access from you, which prevents us from examining your settings.

    Should you have any further questions or require assistance, please do not hesitate to reach out.

    Best Regards,
    8Theme’s Team

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