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Help with Xstore theme - by Stefan Balko

This topic has 15 replies, 4 voices, and was last updated 3 years, 7 months ago ago by Rose Tyler

Stefan Balko

Participant

November 11, 2020 at 14:29

Help with Xstore theme

Please, contact administrator
for this information.

#258994 Copied Theme version: 01

14 Answers

MichaelB

Participant

November 11, 2020 at 18:19

Can you please be more specific on what you need help with?

It will help the staff members for when they get to look at your thread.

Thank you.

#259017 Copied

Rose Tyler

Support staff

November 12, 2020 at 08:47

Hello,

Thanks for using our theme.
Please describe in more detail your request and we will do our best to help you.

Regards

#259079 Copied

Stefan Balko

Participant

November 12, 2020 at 22:45

1.how to edit SHOP menu
2. slow page

Please contact administrator
for this information.

#259283 Copied

Rose Tyler

Support staff

November 13, 2020 at 09:35

Hello,

Please do not mix mail and form. You can upload screenshots here – https://dropmefiles.com/ and provide the URL.
1) Enable WPBakery for static blocks – https://www.8theme.com/documentation/xstore/plugins/wpbakery-page-builder/ then edit static block of Shop menu item. Also, you can find some videos about the menu here – https://www.youtube.com/c/8theme/videos
2) Please follow this article – https://www.8theme.com/documentation/xstore/troubleshooting/how-to-speed-up-my-website/

Regards

#259335 Copied

Stefan Balko

Participant

November 23, 2020 at 14:54

SEO friendly URL structure

Please contact administrator
for this information.

#260838 Copied

Olga Barlow

Support staff

November 23, 2020 at 20:04

Hello,

Our theme does not have options to edit the permalinks structure. All the available options for this come from WooCommerce plugin, you can find them in Settings > Permalinks.

Regards

#260916 Copied

Stefan Balko

Participant

November 30, 2020 at 15:18

Could you pls help me, where in administration I can translate your theme?
I need to translate for example “Continue Reading” , “Leave a reply”…
Thank you

#261917 Copied

Olga Barlow

Support staff

November 30, 2020 at 15:27

Hello,

Use the Loco translate plugin for these purposes https://www.8theme.com/documentation/xstore/theme-translation/base-theme-translation/
Translate theme and also XStore Core plugin.

Regards

#261921 Copied

Stefan Balko

Participant

December 2, 2020 at 10:47

Hello, I would like to edit the height of sliders in Slider Revolution 6 on my home page. But I do not know how to do. I think, that height of this module is fixed. How I could change it?
Thank you

#262163 Copied

Olga Barlow

Support staff

December 2, 2020 at 13:11

Hello,

It depends on the slider layout you use, if you use the full-width type of the slider layout then the height of the slider will be proportional from width to your Layer area size. Read the slider documentation to find out:
https://www.sliderrevolution.com/documentation/module-layout/#breakpoints
https://www.sliderrevolution.com/faq/responsive-content/

Regards

#262202 Copied

Stefan Balko

Participant

March 26, 2021 at 09:54

Hi, after last update Xstore theme this plugin Loco translate does not work. Could you pls help me how to fix it?

#281137 Copied

Rose Tyler

Support staff

March 26, 2021 at 15:58

Hello,

Please submit new topics for new questions.
What do you mean by “Loco translate does not work”? Please describe the problem in more detail with screenshots. Thanks in advance.
Lightshot screenshot tool can be used to take screenshots and share them. Or upload your screenshots here – https://dropmefiles.com/ and provide us with URL.
Also, provide us with temporary wp-admin access. Create an account via Dashboard (Users > Add new) with administrator role http://prntscr.com/s3rc9m > provide us with username and password via the Private Content area http://prntscr.com/s5mao7 You can use any email for it.

Regards

#281213 Copied

Stefan Balko

Participant

March 29, 2021 at 09:42

here you can find wp admin access

Please contact administrator
for this information.

#281595 Copied

Rose Tyler

Support staff

March 29, 2021 at 13:16

Hello,

Why you ignored a part of my answer https://gyazo.com/f07a23dec8f993fe476c95ab8449b113 ?
I do not see files of XStore and XStore Core translation – http://prntscr.com/10yz784 https://gyazo.com/91c8561d5a6d41ac421f7b59e20fc4b7 Do you have a backup? Place translation files of XStore theme into /wp-content/languages/themes/ folder via FTP, files of plugins – wp-content/languages/plugins folder. If files were placed into an incorrect folder before the update it can be reason for losing translation.

Regards

#281629 Copied
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