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Hey about the bug of out of stock message

This topic has 4 replies, 2 voices, and was last updated 1 years, 5 months ago ago by Rose Tyler

Tal

Participant

August 29, 2023 at 10:24

hey.
about the last post of us :
https://www.8theme.com/topic/bug-with-out-of-stock-message-on-the-site/#post-364530

you gave me a great soultion code that limit the quantity but still when people add more then we got in stock its bugged and ruin the user experience.

here video of the bug:
https://www.veed.io/view/159e5924-cf03-480f-9dd6-09077b6946b7?panel=share

how can we fix it?
added the ftp account deatils

Please, contact administrator
for this information.

#365985 Copied Theme version: 9.1.4 WooCommerce version: 7.7.0

3 Answers

Rose Tyler

Support staff

August 29, 2023 at 14:02

Hello, Tal,

Thank you for contacting us and for using XStore

1/ Please check how it works when the default WooCommerce theme – Storefront is activated on the site.
If you get the same behavior, it means the situation is independent of our theme.

2/ Try to disable Alax add to cart via Theme Options > WooCommerce > Single Product Builder > Add to cart and check how it works then.

3/ If everything was okay with the quantity input (instead of select type), then either change the type or add an improvement request in the https://www.8theme.com/taskboard/

Kind Regards,
8theme team

#366033 Copied

Tal

Participant

August 29, 2023 at 14:15

hey the ajax add to cart fixed the issue but how i change the place of the message so the mobile panel will not block it like i show here:

https://www.veed.io/view/b040e245-4e55-4fdd-ae08-b5f235fa618a?panel=share

so its will be upper then the mobile panel

thank u

#366035 Copied
Rose Tyler

Support staff

August 30, 2023 at 14:01
Hello, Tal,

You have 2 choices to your opinion:
1/ Disable Sticky message from Theme Options → WooCommerce → Single product builder → Add to cart & Quantity → https://prnt.sc/sE41VuCe6Tjw
OR
2/ You can add next custom CSS to your Theme Options → Theme Custom CSS → Mobile:

.sticky-message-on .content-page .woocommerce-notices-wrapper, .sticky-message-on .content-page .woocommerce-NoticeGroup, .sticky-message-on .content-page .woocommerce-message, .sticky-message-on .content-page .woocommerce-error, .sticky-message-on .content-page .woocommerce-info { position: static; animation: none; }

Kind Regards,
8theme team
#366134 Copied
Tagged: out of stock message, woocommerce bug fix, woocommerce templates, wordpress templates
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