Hey few problems with my website can u help ?

This topic has 3 replies, 2 voices, and was last updated 1 years, 6 months ago ago by Rose Tyler

  • Avatar: Tal
    Tal
    Participant
    May 10, 2023 at 14:54

    hello
    i have few problems

    1.when im add more quantity then i have in stock
    https://prnt.sc/cPO6PvyixykP

    its should show this message that its not much items in stock but its not showing . it showing sometimes but not every time as its should
    https://prnt.sc/unKRhnZkebni

    2.how can i do that when press on edit quantitty its will make pop up that people can scroll the quantitty they want?
    or at least when u press on it its will be on the left side so people cant delete and edit the quantity and not need to click again :
    https://prnt.sc/u5CTDKyQUSGO

    3. when i press on product filters sidebar its press on the product too and open it instead of open the filters :
    https://prnt.sc/uZnMtyzFSG1I

    4.sometimes the mobile menu open after few clicks and not on the first click why?:
    https://prnt.sc/ZhTDrZhWUEdb

    i added the wp admin details so u can enter if u need

    thank you!

    Please, contact administrator
    for this information.
    2 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 10, 2023 at 15:24

    Hello, Tal,

    Thank you for contacting us and for using XStore.

    1/ We’ve checked and see the message every time it should be shown.
    Could you please record a video of the problem?

    2/ Please check how it works on our demo – https://xstore.8theme.com/elementor/demos/grocery-market/shop/
    There is no other behavior available, right now.

    3/ We will check and give a reply soon.
    Please open up separate topics for separate questions, next time – https://www.8theme.com/forums/xstore-wordpress-support-forum/

    4/ We do not see such a problem. Is it persist on a particular page only? On which one and from what browser?

    Kind Regards,
    8theme team

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 11, 2023 at 07:54

    Hello, Tal,

    Thank you for your patience.

    3/ We added next custom CSS (Theme Options → Theme Custom CSS → Global CSS), so please clear cache of mobile browser and check now:

    .off-canvas-sidebar-opened .content-product a {
        pointer-events: none;
    } 

    If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

    Kind Regards,
    8theme team

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