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Hi - by malipl - on WordPress WooCommerce support

This topic has 33 replies, 3 voices, and was last updated 6 years ago ago by Rose Tyler

malipl

Participant

October 5, 2018 at 12:41

Hello. Thank you for fast help. I have two new questions. Well, 1 1) Is there an option to add Stkicky Search? So that it shows up with the categories? while going down the page

2 ) How can I line up all products to one line? See photos https://prnt.sc/l2glpb
3) https://prnt.sc/l2gp55 Here, I have two questions. 1. Can the menu develop under the menu and not above them? so that they are aligned. 2. Why categories are doubled? even though he types them only once

#200574 Copied

32 Answers
Rose Tyler

Support staff

October 5, 2018 at 15:00
Hello,

1. There is no such option, but thanks for the question. We’ve found a bug with search in the fixed header that will be fixed in next theme update.
As a temporary solution, you can hide the search from the fixed header using this css code:
```
.fixed-header .header-search {
    display:  none;
}
```
2. Please try to set “Product title chars limit” in Theme Options > Shop > Products style.
Image size settings you can change via Appearance > Customize > WooCommerce > Product Images https://www.8theme.com/documentation/xstore/woocommerce/product-images/
I would recommend to use a graphics editor and prepare product and category images (make them the same size) before uploading it to your media gallery.
3.1.
```
.secondary-menu-wrapper .menu > .item-design-dropdown {
    position: static;
}
.secondary-menu-wrapper .menu > .item-design-dropdown .nav-sublist-dropdown {
    top: 0;
    transform: none;
}
```
Also, check our demo https://xstore.8theme.com/demos/electronics/ https://prnt.sc/joiurp > https://prnt.sc/joivdq + watch video tutorial https://youtu.be/hmsxW5KF9dg
3.2 Please provide temporary wp-admin access so we can take a closer look.

Regards
#200588 Copied
malipl

Participant

October 10, 2018 at 17:12

Thanks for help
in a private message I put a login and password

Please, contact administrator
for this information.

#200878 Copied Theme version: www.architrend.pl

Rose Tyler

Support staff

October 11, 2018 at 07:31

Hello,

3.2 You can delete Description – http://prntscr.com/l4prik
Also, I would recommend you to disable “Smart menu” in Theme Options > Menu > Menu options.

Regards

#200892 Copied

malipl

Participant

October 12, 2018 at 15:32

Hi thank you for Help
I have one more problem. I know it’s stupid but I can not help it

https://prnt.sc/l5bgqa

nr 2

https://prnt.sc/l5bhis

in the photo the number is all white and you can not see anything and I would like it to be on the go, and the button for choosing the number of products

thanks
David

#201035 Copied

Rose Tyler

Support staff

October 12, 2018 at 15:40

Hello,

You’re welcome!
Please try to set different colors – http://prntscr.com/l5bm09 http://prntscr.com/l5bm7o

Regards

#201036 Copied

malipl

Participant

October 12, 2018 at 16:06

It works. Thank you!

#201039 Copied

Rose Tyler

Support staff

October 12, 2018 at 16:17

You’re welcome!

Regards

#201040 Copied

malipl

Participant

October 15, 2018 at 18:07

Hi. Can an advanced search be added to the search engine? Do I unfortunately need to install an additional plugin?

#201103 Copied

malipl

Participant

October 15, 2018 at 19:34

Hello. Still, the products are uneven, I made according to your guidelines and it did not help. I also optimized photos

https://prnt.sc/l6f8ia

#201107 Copied

Rose Tyler

Support staff

October 16, 2018 at 08:41

Hello,

1. Add available search settings you can find in Theme Options > Header > Search.
If you want to include more params for searching then we would recommend to use third-party search plugins for advanced search.
2. Your product images have different sizes. Try to use a graphics editor and prepare product images (make them the same size) before uploading it to your media gallery, then your grid will look much better.
Also, after changes in Appearance > Customize > WooCommerce > Product Images, you need to Regenerate Thumbnails to apply changes. You can use Regenerate thumbnails plugin to do this https://wordpress.org/plugins/regenerate-thumbnails/

Regards

#201115 Copied

malipl

Participant

October 16, 2018 at 14:45

Thank you for your response . I am currently calibrating all photos and see if there will be results.
I have a question, is there an option to add additional information? to product like, Author, publisher, format. My store is a bookshop and we need it. I have marked the black color where we would like the information to be displayed

https://zapodaj.net/86e9f1d69adf7.png.html

#201152 Copied

Rose Tyler

Support staff

October 16, 2018 at 15:49

There is no such possibility, by default, but the desired result can be achieved via additional customization https://businessbloomer.com/woocommerce-visual-hook-guide-single-product-page/
Additional customization is not included in our basic support, unfortunately, so we won’t be able to help you with this.
The simplest way will be to add required information in Product short description.

Regards

#201163 Copied

malipl

Participant

October 18, 2018 at 15:37

Hello. I am sorry that I have so many questions, but I can not help myself. I need help in the following points.

In 1 point. I would like to add phone and email icons, unfortunately when I add a photo in the Menu, it does not work correctly
https://prnt.sc/l7kgs8
example : https://prnt.sc/l7khkg

2. How can I remove this guy from here? . I would like my account to be shown here after logging in. And how can I enlarge the basket (cart) and change the color to red?
https://prnt.sc/l7kiqa
there is a newsletter in the top menu, create an account and log in, and that’s the point that after logging in, it should change to my account

3) Can any product be in the frame?

4. Is it possible to add 5 columns so that it is below the categories.

https://prnt.sc/l7kkt5

5.I am interested in the appearance of the header as here in the picture. It consists of 3 columns, red and white
https://prnt.sc/l7knhx

after going down a little bit, the first red column on the top of the husk itself, we would also like it.

https://prnt.sc/l7kod2
page: swiatksiazek.pl

Is there a chance to do something like that?

Thanks
David

#201301 Copied

malipl

Participant

October 18, 2018 at 16:02

And Can you tell me what is this?

https://prnt.sc/l7l1p9

#201310 Copied
Rose Tyler

Support staff

October 19, 2018 at 08:08
Hello,

You need to update Core plugin http://prntscr.com/l7tmjl – https://www.8theme.com/documentation/xstore/plugins/plugins-update/
1. Have you sorted out? http://prntscr.com/l7tm1c
2. Theme Options > Header > Header layout > Sign In link position and Sign In type
```
.header .shopping-container.ico-design-2 .cart-bag:before {
    font-size: 20px;
    color: red;
}
.header .shopping-container .shop-text {
    color: red;
}
```
and http://prntscr.com/l7tnq8
3.
```
.content-product {
    border: 1px solid red;
    padding-top: 20px;
    padding-bottom: 10px;
}
```
4. http://prntscr.com/l7tou2
5. Please create new topic for this question.
6. This problem was fixed in latest theme version. Please clear cache and check.

Regards
#201328 Copied
malipl

Participant

October 19, 2018 at 09:12

Thank you for your help! You really are great 🙂

Please, tell me why, despite optimizing all the photos, it is still not even? and how can I add left and right arrows to scroll through products here?

https://prnt.sc/l7ug41

#201333 Copied

Rose Tyler

Support staff

October 19, 2018 at 09:22

You’re welcome!
Theme Options > Shop > Products style > Product title chars limit.
Please try to use [8THEME] Products element, select Display Type – Slider and set settings appropriate to your needs.

Regards

#201334 Copied

malipl

Participant

October 19, 2018 at 10:44

Theme Options> Shop> Products style> Product title chars limit. – I CHANGED for 25 but it is still the same, the products are not equal

Please try to use [8THEME] Products element, select Display Type – Slider and set settings appropriate to your needs.
unfortunately I can not find it

Thanks
David

#201343 Copied
Rose Tyler

Support staff

October 19, 2018 at 10:53
Hello,

Please add this custom css code also:
```
.content-product .product-image-wrapper {
    min-height: 300px;
}
```
http://prntscr.com/l7vq07 + http://prntscr.com/l7vq4d

Regards
#201344 Copied
malipl

Participant

October 19, 2018 at 12:38

Thank you now. However, I can not widen products on the entire page, as I will add 6 products, the pictures are smaller, they do not display under the product category. I would like the left and right arrows to have a different color and be cleared up right away and not after hovering.

https://prnt.sc/l7wzqm

#201350 Copied
Rose Tyler

Support staff

October 19, 2018 at 13:22
Please select Row stretch http://prntscr.com/l7xijc https://kb.wpbakery.com/docs/wpbakery-page-builder-how-tos/how-to-make-full-width-or-full-height-row/ https://wpbakery.com/video-academy/category/row/
Also, watch our video tutorials https://www.youtube.com/playlist?list=PLMqMSqDgPNmCCyem_z9l2ZJ1owQUaFCE3
Add this code in Custom css for page http://prntscr.com/l7xlqe :
```
.swiper-entry .swiper-custom-left, .swiper-entry .swiper-custom-right {
    opacity:  1 !important;
    visibility: visible !important;
}
.swiper-entry .swiper-custom-left {
    color: red;
}
.swiper-custom-right:before {
    color: red;
}
.swiper-custom-left:before {
    color:  black;
}
```
Regards
#201354 Copied
malipl

Participant

October 20, 2018 at 01:50

Hello, this code does not work, the cart has disappeared

#201379 Copied
Rose Tyler

Support staff

October 22, 2018 at 10:11
Hello,

Please change this code:
```
.swiper-entry .swiper-custom-left {
    color: red;
}
.swiper-custom-right:before {
    color: red;
}
.swiper-custom-left:before {
    color:  black;
}
```
to
```
.swiper-custom-left:before, .swiper-custom-left:hover:before {
    color: red;
}
.swiper-custom-right:before, .swiper-custom-right:hover:before {
    color:  black;
}
```
Regards
#201422 Copied
malipl

Participant

October 22, 2018 at 13:48

Hello. The code you entered still does not work correctly.
Unfortunately, the photos are still not equal, I have already added all the codes from you, and scaled the photos, what could be a problem?

https://prnt.sc/l8zs4c

#201443 Copied

malipl

Participant

October 22, 2018 at 16:06

https://prnt.sc/l91xsn

Hello. Unfortunately, still photos in the store and on the fishing page are not equal, I do not know what is the reason, can not you force it somehow?

#201459 Copied

Olga Barlow

Support staff

October 22, 2018 at 17:39

Hello,

If you want to make all the photos equal then use crop option, e.g. http://prntscr.com/l9343a If you don’t want to crop images then prepare them before uploading to your media and make them all the same size, for example 1000x1350px. If you use all the images with the different size (one is 120x177px, another one 400x468px) you won’t get the nice grid.

Regards

#201477 Copied

malipl

Participant

October 22, 2018 at 19:54

I changed size to 1: 1 and unfortunately I still have the same problem

https://prnt.sc/l94ysw
so what i need to do?
thanks

#201487 Copied

Olga Barlow

Support staff

October 23, 2018 at 10:21

Hello,

1) Have you regenerated thumbnails after changing the image proportions in WC image settings to apply your changes?
2) The system will be able to crop only images that are larger than 300px that you set in WC settings. If you uploaded featured image for the product – 120x177px this image won’t be cropped.

Regards

#201519 Copied

malipl

Participant

October 23, 2018 at 19:42

Hello. I cut the photo and re-scaled it again. Just why are the picture borders different? one bigger second smaller?
How can I even align the photo frame?

https://prnt.sc/l9kwjl

#201563 Copied
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