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Hi, every time I update the XStore Core pluggin a fail message apears

This topic has 5 replies, 3 voices, and was last updated 10 months, 1 weeks ago ago by Andrew Mitchell

Luis

Participant

January 3, 2024 at 04:09

The message says the update was not able to install because of permisions of inconsistent files. But then when I hit refresh the pluggin looks normal. I just want to know what is it and make sure it wont cause any issues later.

https://beltancarnedeconejo.com/wp-content/uploads/2024/01/FireShot-Capture-172-Plugins-‹-beltancarnedeconejo.com-—-WordPress-beltancarnedeconejo.com_.png

Please, contact administrator
for this information.

#378372 Copied Theme version: 9.2.5 WooCommerce version: 8.4

4 Answers

Tony Rodriguez

Support staff

January 3, 2024 at 07:37

Hello, @Luis,

Thank you for contacting us and for using XStore.

Upon reviewing your website, we are pleased to inform you that the latest version of the XStore theme and the XStore Core plugin have been successfully installed on your site. We can confirm that both components are correctly implemented, ensuring that you should not encounter any related issues in the future.

Should you require any further assistance, please do not hesitate to reach out to us.

Best Regards,
The 8Theme Team

#378385 Copied

Luis

Participant

January 4, 2024 at 00:22

I would like to know what that fail message means and if I should do something about it

#378481 Copied

Tony Rodriguez

Support staff

January 4, 2024 at 07:25

Hello, @Luis,

We hope this message finds you well. Thank you for bringing the recent update issue to our attention.

The error message you encountered, stating that the update was not able to install due to permissions or inconsistent files, is a common occurrence in WordPress and WooCommerce websites. This message typically appears when the update process encounters difficulties accessing or modifying certain files and directories on your server.

However, it’s encouraging to hear that upon refreshing the page, the plugin appears to be functioning normally. This might suggest that the update was partially successful, and the subsequent refresh resolved any lingering issues.

Clear Cache: Sometimes, caching plugins or server-side caching mechanisms can cause display inconsistencies after an update. Clearing your website cache can help resolve these issues.

Thank you for your patience and understanding.

Best Regards,
The 8Theme Team

#378499 Copied

Andrew Mitchell

Support staff

January 14, 2024 at 16:42

Dear Luis,

In the spirit of gratitude, we want to express our appreciation for your trust in our products. As a valued customer, your experience matters greatly. Would you consider sharing it by giving our theme a deserving 5-star rating on ThemeForest?

Click here to share your thoughts: https://themeforest.net/downloads

Being part of our community means a lot, and your feedback contributes immensely.

Best Regards,
The 8Theme Team

#379883 Copied
Tagged: fix xstore core plugin error, resolving xstore plugin update fail, troubleshoot xstore core plugin, woocommerce xstore update problems, wordpress woocommerce xstore error, xstore core plugin update issue, xstore update failure solution
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Hi, every time I update the XStore Core pluggin a fail message apears

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