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Hi ,i have a problem at the shop page Filters

This topic has 4 replies, 2 voices, and was last updated 2 days, 6 hours ago ago by Alex Carter

Abdulaziz

Participant

March 28, 2025 at 00:21

i have a problem at the shop page Filters

Files is visible for topic creator and
support staff only.

#438937 Copied Theme version: 9.4.8

3 Answers

Alex Carter

Support staff

March 28, 2025 at 09:29

Hello, Abdulaziz,

Thank you for reaching out to us.

We’re sorry to hear that you’re experiencing an issue with the filters on your shop page. In order to assist you more effectively, could you please provide us with more details about the problem? For example, are the filters not displaying correctly, not functioning as expected, or causing any errors?

We kindly request that you record a video demonstrating the issue and the steps leading to it. This will help us better understand and replicate the problem on our end.
Upload the video on a filesharing service, for example – https://wetransfer.com/ , and provide us with the URL.

Additionally, could you please let us know if you have used any third-party plugins to add the mentioned filter?

Best Regards,
8Theme’s Team

#438973 Copied

Abdulaziz

Participant

March 28, 2025 at 19:28

here i add the video

Files is visible for topic creator and
support staff only.

#439085 Copied

Alex Carter

Support staff

March 29, 2025 at 08:39

Hello, Abdulaziz,

Thank you for reaching out to us.

We have made some adjustments to the settings of the Archive Products Builder with Elementor. Kindly clear your cache and review the results at your convenience.

Warm Regards,
The 8Theme Team

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