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Hi. I have important problem with variable products.

This topic has 2 replies, 2 voices, and was last updated 1 years, 11 months ago ago by Tony Rodriguez

Kestutis

Participant

March 9, 2023 at 07:11

Hi. I have important problem with variable products.
When I created variable product or products all day it’s good: https://prnt.sc/b9EDI5-1nAzI
After night all variable products set to virtual and price set to 1$ : https://prnt.sc/GbC-HlYmrTPk
I cleared all cache and browser also.
I wrote to woocommerce, they sad I should ask theme supporto 🙂
Before I set variable product: https://prnt.sc/tGPXe7C-VZxN
After night: https://prnt.sc/GUsimUWfojaC

#349425 Copied Theme version: 9.0.4 WooCommerce version: 7.4.1

1 Answer

Tony Rodriguez

Support staff

March 9, 2023 at 07:27

Hello @Kestutis,

We have not encountered this issue with our theme, so it appears to be an issue specific to your site. Could you please check it by activating the default WordPress Theme, such as Twenty Twenty-Three, to confirm that the issue is with our theme? If the issue persists with the default WordPress Theme, then it is not related to our theme and we suggest that you contact WooCommerce support again. Once they have fixed the issue with the default WordPress Theme, it should also be resolved with our theme.

Best Regards,
8Theme’s Team

#349428 Copied
Tagged: customer support, helpful solutions, problem solving, variable products, woocommerce, wordpress themes
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