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Hi I hope you are fine. I have some questions please. See in private and thank you very much for you

This topic has 24 replies, 3 voices, and was last updated 1 years, 3 months ago ago by Rose Tyler

morad

Participant

May 17, 2023 at 08:13

Hello, I hope you are well. I have some questions please. look in private and thank you very much for your efforts

Please, contact administrator
for this information.

#356950 Copied Theme version: .9.1.4 WooCommerce version: 7.7.0

23 Answers

Rose Tyler

Support staff

May 17, 2023 at 09:40

Hello,

Thank you for contacting us and for using XStore.

1/ https://prnt.sc/igSCGrGWrZ8i – we would recommend you contact support of the WooCommerce plugin, this is independent of our theme – https://wordpress.org/support/plugin/woocommerce/

2/ https://prnt.sc/NaBE-9H-Ne6S – by default, there is no such option, unfortunately.

3/ Edit Footer static block using Elementor > XStore Studio https://prnt.sc/UITq4FAa5Nai > Filter > Foter > import demo footer and edit content depending on your needs; or Edit Footer static block using Elementor > restore one of revisions https://prnt.sc/OP8SAlG_VqxD https://elementor.com/help/revision-history-undo-and-redo/

4/ https://prnt.sc/derC0tZRGg02 – sorry but there is no such possibility.

Kind Regards,
8theme team

#356964 Copied

morad

Participant

May 18, 2023 at 06:07

How to remove this gap in the product page, thank you in advance
look in private

Please contact administrator
for this information.

#357069 Copied
Tony Rodriguez

Support staff

May 18, 2023 at 06:47
Hello @morad,

1. In order to solve your issue, please copy and paste the following CSS code to XStore >> Theme Options >> Theme Custom CSS >> Global CSS and then clear your browser cache to check the results.
```
@media(max-width: 767px){
    .single-product .page-heading {
        margin-bottom: 0 !important;
    }
}
```
2. Do you wish to make the “Add to Cart” button full width to the complete row on the mobile version?

Best Regards,
8Theme’s Team
#357070 Copied
morad

Participant

May 18, 2023 at 13:58

no. I want to enlarge the Add to Cart line and the Buy Now line . How can I do that and thanks in advance

#357113 Copied

morad

Participant

May 19, 2023 at 05:49

hello ! Thanks a lot for your efforts. I have a question regarding the buy button. See in private and thank you very much for you

How can I make the quantity appear in the cart on the phone. Like the screen I sent you.

Please contact administrator
for this information.

#357176 Copied
Tony Rodriguez

Support staff

May 19, 2023 at 06:02
Hello, @morad,

1. I apologize for not understanding your request. Could you please clarify what you mean by enlarging the “Add to Cart” and “Buy Now” buttons? Do you mean to make them full-width on the mobile version?

2. In order to increase the height of the “Buy Now” button on mobile, please copy and paste the following CSS code to Xstore >> Theme Options >> Theme Custom CSS >> Global CSS and then check back to your site after clearing the browser cache:
```
@media(max-width: 767px){
.et-single-buy-now.single_add_to_cart_button.button {
    padding-top: 20px !important;
    padding-bottom: 20px !important;
}
}
```
Note: You can adjust the values in the code as needed.

Best Regards,
8Theme’s Team
#357178 Copied
morad

Participant

May 19, 2023 at 06:15

Thank you. The Buy button has been enlarged. And how about the line? I mean how can i make the buy button font bigger

#357180 Copied

morad

Participant

May 19, 2023 at 07:28

How can I make the quantity appear in the cart on the phone. Like the screen I sent you.

Please contact administrator
for this information.

#357184 Copied

Tony Rodriguez

Support staff

May 19, 2023 at 09:56

Hello @morad,

1. We hope this message finds you well. We would like to inform you that you can adjust the font size of the “Add to Cart” and “Buy Now” buttons from XStore >> Theme Options >> WooCommerce >> Single Product builder >> Add to Cart & Quantity >> Button Styles >> Button Size (Proportion) as per your requirements. Please refer to the attached screenshot for more information: https://postimg.cc/3ygByjM9

2. We are pleased to inform you that your issue has been resolved. Please clear the mobile browser cache and check back to your site. We have identified that the Quantity Input was turned OFF for mobile under Header Builder >> Cart, and have now turned it ON, which has resolved the issue. Please refer to the screenshots below for further information:

https://postimg.cc/Jt4dDFpF
https://postimg.cc/D8hkM66d

We thank you for your interest in our product and remain at your disposal for any further assistance.

Best regards,
8Theme’s Team

#357195 Copied

morad

Participant

May 22, 2023 at 08:46

Can you help me speed up my online store? Exact product page?? Even a little bit please. I will be very grateful to you and thanks in advance

I know it’s none of your business or work but I hope you can help me please

#357389 Copied

Tony Rodriguez

Support staff

May 22, 2023 at 09:53

Hello, @morad,

We have enabled the following speed optimization options in the Customizer: Speed Optimization -> Remove Query Strings From Static Resources and Speed Optimization -> Disable Emoji (details in the screenshot https://prnt.sc/_1UpNFw1ToLO)

Additionally, we suggest that please try to use the wp-rocket plugin and enabled the following options in the WP Rocket plugin: Settings -> File Optimization -> Minify CSS files and Settings -> File Optimization -> Minify JavaScript files (details in the screenshot https://prnt.sc/rKPs6o5eVBth)

Currently, the page loading speed is 2.9s (speed report: https://gtmetrix.com/reports/olimal.com/Jxi7szk5/ ) we recommend that please try to solve all top issues. These audits are identified as the top issues impacting your performance. (https://postimg.cc/QFjtTfd4)

To further speed up the page, you can use one of the CDN services.

Please read our theme documentation as well on speeding up your website: https://www.8theme.com/documentation/xstore/troubleshooting/how-to-speed-up-my-website/ & https://www.8theme.com/documentation/xstore/troubleshooting/how-to-improve-wp-rocket-settings-with-xstore/

We recommend running a website speed test with GTmetrix to get more detailed information about the specific issues that are slowing down your website. That tool can provide you with actionable recommendations to help you improve your website’s performance.

Best Regards,
8Theme’s Team

#357391 Copied

morad

Participant

July 21, 2023 at 12:46

hello
I am having a problem please I want these 4 lines to appear in one line moving from left to right like in TV channels I did this but I have a problem with several lines when I write a long sentence I only want one line not four please help me

I want to increase the discount rate size like this example

Please see the pictures in private, thank you very much

Please contact administrator
for this information.

#362580 Copied
Rose Tyler

Support staff

July 21, 2023 at 15:06
Hello, @morad,

Thank you for getting in touch with us.

1/ We would recommend you create a static block with Marquee element inside, then add it in the header – https://prnt.sc/fF0mOmoRU-D3 ( select static block – https://prnt.sc/ULLtoiNxlGkr ).

2/ The next custom CSS code can be used to change style of Sale price:
```
.price ins .amount {
    font-weight: 600;
    font-size: 20px;
}
```
Best Regards,
8Theme’s Team
#362603 Copied
morad

Participant

July 21, 2023 at 16:01

Thank you very much for helping me, I’m still having a problem, I don’t know how to create an HTML BLOCK, I’m just asking chatjpt, please do it for me so I don’t spoil anything, I’m very grateful to you for helping me

Please see the pictures in private, thank you very much

Please contact administrator
for this information.

#362615 Copied

Rose Tyler

Support staff

July 21, 2023 at 16:33

Hello, @morad,

To achieve the desired result you need to use the Marquee element.
Please follow the next steps:
1/ Go to Dashboard > Static blocks > Add new;
2/ Edit static block using Elementor > add Marquee element > enter your text and change settings according to your needs;
3/ Go to Header Builder > select the static block here – https://prnt.sc/ULLtoiNxlGkr

Best Regards,
8Theme’s Team

#362622 Copied

morad

Participant

July 28, 2023 at 12:56

Peace be upon you. Please, I want you to help me in solving these problems. I have sent you the pictures in private. Thank you very much in advance

I don’t want to use ( add Marquee element ) because it’s a bit slow, I used good code from ( chatgpt ) but I just want to remove the gap please and thanks

Please contact administrator
for this information.

#363157 Copied
Rose Tyler

Support staff

July 28, 2023 at 14:43
Hello, @morad,

Thank you for getting in touch with us.

1/ To remove this https://prnt.sc/OU-IYmKzI2UA , you can use the next custom CSS code:
```
.single-product .tagged_as,
.single-product .products-page-cats {
    display: none;
}
```
This https://prnt.sc/uR1blqzArRll comes from Appearance > Widgets > Single product page Sidebar.

2/ Enable Single Product Builder via Theme Options, and edit layout depending on your needs.
In this case, the custom CSS from the first point will not be needed.

3/ Please use the next custom CSS code:
```
.mobile-header-wrapper .header-top .et_column {
    padding: 0px;
}
```
Best Regards,
8Theme’s Team
#363167 Copied
morad

Participant

July 28, 2023 at 16:02

My brother, I want to change the favorites field to the top of the list. Add to cart. I sent you a picture in private. I prefer not to enable ( Single Product Builder ) because I do not master it very well.

And I am very grateful to you, brother. I do not know how to thank you for your time in helping me. You solved my problem. I am very happy. Thank you very much. I apologize for the many questions

Please contact administrator
for this information.

#363175 Copied
Rose Tyler

Support staff

July 28, 2023 at 16:20
Hello, @morad,

Thank you for your response.

The Single Product Builder is simple to use. Just give it a try, you can always disable it.

Or you may try the next custom CSS code:
```
.single-product .fixed-content {
    display: flex;
    flex-direction: column;
}
.single-product .fixed-content .product_title { order:1; }
.single-product .fixed-content .price { order:2; }
.single-product .fixed-content form.cart { order:4; }
.single-product .fixed-content .single-wishlist { order:3; }
.single-product .fixed-content .product_meta { order:5; }
```
Best Regards,
8Theme’s Team
#363179 Copied
morad

Participant

July 29, 2023 at 15:44

Hello, thank you for helping me. I modified the product page by activating (Single Product Builder) as you advised me, but when I finished editing and pressed publish, the product page does not appear correctly, watch the video to see the problem, while editing appears correctly, but when I open an incognito browser or Another browser, it does not appear correctly as I modified it, I hope you can help me and thank you in advance

Watch the video in private

Please contact administrator
for this information.

#363213 Copied

Rose Tyler

Support staff

July 29, 2023 at 15:52

Hello, Morad,

Thank you for getting in touch with us.

We’ve disabled this option – https://prnt.sc/dEO8WaOXVAML Please clear cache of browser and check the single product now.

Kind Regards,
8theme team

#363214 Copied

morad

Participant

July 29, 2023 at 16:21

Please I want to remove the gap in the two sides of the image and change the quantity to the side of the shopping cart. See pictures in private, thank you very much

Please contact administrator
for this information.

#363217 Copied

Rose Tyler

Support staff

July 29, 2023 at 18:01

Hello, Morad,

There are no such options, unfortunately.

You can contact our partners with a request about additional customization service, the Codeable team, who will perform your task quickly and with high quality – https://codeable.io/?ref=qGTdX

Kind Regards,
8theme team

#363223 Copied
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