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Hi! product looks really weird about updating problem

This topic has 9 replies, 2 voices, and was last updated 6 years, 4 months ago ago by Rose Tyler

hoshopping

Participant

July 10, 2018 at 09:45

hi! im using Xstore theme.
yesterday i update the plugin but after that the product doesn’t show the price and name in my main page and shop page.

can you check my site?
also if i using the wishilist plugin then the products gone away…
so i turn off the plugin right now

Please, contact administrator
for this information.

#196408 Copied Theme version: xstore

8 Answers

hoshopping

Participant

July 10, 2018 at 10:08

and also if turn on the wish list plug in it shows like

Warning: Illegal string offset ‘type’ in /jhlee1199/www/wp-content/themes/xstore/framework/woo.php on line 331 Warning: Illegal string offset ‘position’ in /jhlee1199/www/wp-content/themes/xstore/framework/woo.php on line 332 Warning: Illegal string

cart page error:
trigger_error( sprintf( __(‘%1$s is deprecated since version %2$s! Use %3$s instead.’), $function, $version, $replacement ) );
} else {

i’m gonna tell you this is really urgent that i need to keep selling the products to my customer. this problem happens after i get a guide line from your chatting supporter HUNG that he made me update the theme and deactivating the all the plugins and crushed my site…

#196410 Copied

Rose Tyler

Support staff

July 10, 2018 at 10:21

Hello,

Have you tried to disable all 3rd party plugins?
Do you have the same problem with parent theme activated on site?

Regards

#196412 Copied

hoshopping

Participant

July 10, 2018 at 10:23

yes i tried to disable the 3rd party plugins but still…
and this problem happens from the update yesterday..

i didn’t try parent theme

#196413 Copied

Rose Tyler

Support staff

July 10, 2018 at 10:32

Please go to Appearance > Themes and activate parent theme to check if the problem is caused by your changes in files of the child theme (check the widgets and make sure that you know where every widget is placed because they could be messed up after the switching the theme to parent theme and back to the child).
Let us know the result.

Regards

#196416 Copied

hoshopping

Participant

July 10, 2018 at 10:34

hey it works!
so from now i cannot use my child theme? or is there any way i can use that?

#196419 Copied

Rose Tyler

Support staff

July 10, 2018 at 10:43

You can use the child theme, but your code that was added into child theme needs to be checked.
Likely there is a conflict of your customization with new WC version or our changes.

Regards

#196420 Copied

hoshopping

Participant

July 10, 2018 at 10:47

i didn;t add any code into my site.. because i import the theme from 8 theme so the prior code change is gone away last week..

so i can still using my parent theme? it does not make any problem?

#196421 Copied

Rose Tyler

Support staff

July 10, 2018 at 11:00

You can use the parent theme on site, of course.
A WordPress child theme is a theme that inherits the functionality of the parent theme. With a child theme, you can make modifications or add additional functionality to the parent theme. The child theme offers the safest and easiest way to modify an existing theme, whether you want to make a few small changes, or extensive ones.
Here you can download xstore child theme https://www.8theme.com/download-plugins/ that contain only base code. In case you decide to do custom change in template files, you need to make it via child theme (all changes in files of the parent theme will be lost after each theme update).

Regards

#196422 Copied
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