Hi there Product categories don't display category picture

This topic has 6 replies, 3 voices, and was last updated 8 years, 8 months ago ago by Jack Richardson

  • Avatar: ivava
    ivava
    Participant
    March 18, 2016 at 16:21

    Hi there I have on my front page three categories but they don’t display they image I wonder where could be a mistake?

    Thank you

    Iva

    Please, contact administrator
    for this information.
    5 Answers
    Avatar: Eva
    Eva Kemp
    Support staff
    March 18, 2016 at 17:07

    Hello,

    As I see images are shown:
    http://storage3.static.itmages.com/i/16/0318/h_1458317242_5095640_4a3e5d8769.png

    Try to clear browser cache and check again.

    Regards,
    Eva Kemp.

    Avatar: ivava
    ivava
    Participant
    March 18, 2016 at 17:38

    Thank you,
    nothing happen,…:// yes but it has the static image but not the image of the category..I dont know maybe because I have wordpress multisite?

    Iva

    Avatar: Eva
    Eva Kemp
    Support staff
    March 18, 2016 at 18:03

    Hello,

    I’ve activated parent theme and then child theme again.
    Please check images now.

    Regards,
    Eva Kemp.

    Avatar: ivava
    ivava
    Participant
    March 18, 2016 at 18:07

    I have seen it for a bit …but than it went back to the static image …://
    I also tried to deactivate the theme and activate again…but it hasnt change…

    I.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    March 18, 2016 at 18:19

    Hello,

    Here is the screenshot http://prntscr.com/agwbao where product categories images are showing the same as set in WP Dashboard > Products > Categories.
    Please clear browser and server cache and then check.

    Best regards,
    Jack Richardson.

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